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Comfort Inn Frederick: Traveler Reviews

2.0 of 5
7300 Executive Way, Frederick, MD 21704
Hotel amenities
Comfort Inn Frederick
Ranked #11 of 21 hotels in Frederick
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46 reviews from our community

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Traveler rating
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    12
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Date Rating
ON
1 review
1 helpful vote 1 helpful vote
“Bed Bugs”
1 of 5 stars Reviewed October 10, 2012

We stayed overnight at the Comfort Inn on August 25, 2012 on our way to Williamsburg. What a mistake! Room 216 had bed bugs in it. My daughters and a friend stayed in this room and were severely biten by the bugs. We didn't find out until after we had left. We spent over $300 in clinic fees and antibiotics. I contacted the hotel and was told that we had brought the bed bugs with us. Can you believe that? After several phone calls to the hotel and to head office, I received this email: "Please accept our apology for your incovenience." (The typo's theirs, not mine.) I contacted Choice Hotels head office again and they told me that each "property is independently owned and operated" and they "must defer to the hotel's response." DON'T STAY HERE - they don't care.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask Linda V about Comfort Inn Frederick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbaker7300, Guest Relations Manager at Comfort Inn Frederick, responded to this review
October 24, 2012
The results of the investigation by both the Hotel staff and the pest company was a to check the room in question and NO EVIDENCE OF ANY INFESTATION was found. Upon completion of the investigation the guest was called twice and informed of our policy and the outcome. Once a bedbug report is received the investigation is dealt with promptly and effectively by our staff and we call in experienced pest controllers, to check the room in question and treat the room and adjacent rooms to make sure there isn’t a problem. The keys to fending off bed bug infestations are knowledge, early detection and a proper remediation program we follow a strict protocol for reports of bed bugs at our property.
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Williamsburg, Va
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Enjoyable stay”
4 of 5 stars Reviewed September 10, 2012

The room was large, had a microwave, refrigerator and coffee maker. Appeared to be well kept and everything was very clean. The only downfall was the hot tub wasn't working. The pool was relaxing though. Good breakfast in the morning; yogurt, fruit, waffles, etc. Overall a good nights stay for a decent price.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 11Limited about Comfort Inn Frederick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Older and Overpriced”
2 of 5 stars Reviewed July 29, 2012

The front desk staff was courteous, but the hotel really fell short. The hotel looked older, and it wasn't very clean. The elevator floor was sticky, and the hall carpets were badly stained. The carpet in our room appeared to have been replaced recently. However, the furniture and linens were VERY worn (there were tiny holes in the blankets under the comforters on both beds, for example). The only high point for us was the location. The hotel is located right off of the highway, and across the street from a shopping center (which offered MANY places to eat). Unfortunately, we were disappointed overall, and expected much more for the price.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MrandMrsBunn about Comfort Inn Frederick
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“Nice hotel”
5 of 5 stars Reviewed July 23, 2012 via mobile

This hotel was the place we stayed after a really bad experience with a hotel down the street. It was WONDERFUL! The staff was very helpful in getting us settled after that bad experience. The rooms were very clean and beds were comfortable. breakfast was yummy and plenty of it. I'm so glad we changed where we were staying and decided to stay there. THANK YOU SO MUCH.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rjk101214 about Comfort Inn Frederick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Gorgeous room, friendly staff at front desk, great value”
5 of 5 stars Reviewed July 9, 2012

Only stayed one night,but room was large, clean. Bathroom large as well and very clean. Would definately stay again!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ReneeNewY0rk about Comfort Inn Frederick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Frederick

Also Known As:
Frederick Comfort Inn
Address: 7300 Executive Way, Frederick, MD 21704
Region: United States > Maryland > Frederick
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 21 hotels in Frederick
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Frederick
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