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“OK hotel” 4 of 5 stars
Review of TownePlace Suites by Marriott Frederick

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TownePlace Suites by Marriott Frederick
2.5 of 5 Hotel   |   5050 Westview Drive, Frederick, MD MD 21703   |  
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Ranked #1 of 21 Hotels in Frederick
Ellicott City, Maryland
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“OK hotel”
4 of 5 stars Reviewed June 24, 2013

We checked in on a Tuesday for business (1 night stay). The front staff were great and extremely helpful. The rooms appeared clean, but did have a bit of a musty smell. Not sure if this is due to the policy of allowing pets or just that it is a busy hotel. The hotel seems to be packed with groups of business travelers, which made breakfast a bit busy. The elevator floors were extremely dirty, but the halls and common areas were clean. The hallways on the upper floors of the hotel were very warm. Not sure if the AC was not set right or if they generally keep them hot. The ac did a good job in keeping the room cool and the kitchen area was clean. Also enjoyed the large table for getting work done at night. There were plenty of plugs for the computer and phone. Overall this seemed to be a great hotel if you are passing through on business. It is also right across the street from a great shopping center with many food choices as well as movie theater.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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48 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Washington, DC
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 18, 2013

I was so surprised with this place, it seems brand spanking new. Everything looks wonderful. My room had a kitchenette, huge TV with a nice laminated channel guide, a massive frame-less shower of heavy glass, and the best pillows!! I LOVE soft squishy pillows and the duvet cover was super comfy too! Room temp was easy to control and quiet! I slept so well.
Super clean, the people were super nice - one of the best experiences ever!!!!

Room Tip: My room actually faced the front - where the steet is, and it was very quiet!! I don't think yo...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsford, NY
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 17, 2013

My family needed a one-night stay in Frederick, MD over Easter. I searched the internet, and most hotels that could accommodate a family with two teens were very expensive. Then I noticed the Marriott TownePlace Suites - I never heard of them before.
So I called up, and the very friendly woman who answered the phone said that they could accommodate us, even if it was for just one night. As I understand it, it's difficult to book a short stay in an extended stay hotel far in advance. But if there is last minute availability, then they try to fill the rooms.
Our suite had 2 king bedrooms, 2 full baths, a living room with pull-out queen bed, a dining area with table and 4 chairs, and a very compact kitchen filled with everything you need for an extended stay! The suite was spacious! The beds were comfy, and the towels were plush. The TV's were brand new, and there were plenty of outlets for cell phones, computers, and iPads.
The hotel itself just opened in October 2012, so everything was in great shape. It's a "green" hotel, so the swimming pool is salt-water (no, the water isn't green but we didn't get a chance to try it out!). The common areas are neat, clean, and spacious. The free breakfast would have been better if there were some hot offerings like eggs or sausage.
The location was difficult for my Garmin to locate, as it's a brand new street. It looks like there are plenty of shopping and dining options nearby.
Lastly, this review would not be complete unless I commented about the wonderful breakfast lady named Ida. I don't think I ever met anyone as conscientious, caring, and helpful in any hotel I've ever visited! She took pride in making sure that everything was PERFECT, helping carry items for us, striking up engaging conversation, politely correcting children and asking them to use the utensils and not their fingers (YES!), bringing extra coffee to the table, and smiling the whole time! We'd go back just to spend some more time with her!
And we'd definitely try to stay at this hotel in the future.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

I recently stayed at the TownePlace Suites in Frederick for four weeks. Overall, I had a very pleasant stay. Everything in the hotel is brand new. My bed was amazing!! It was my favorite part of the room. The pillows, blankets, and mattress were so comfortable, I slept like a baby every single night. I loved the bed table that sits on top of the ottoman. I used it to work on my computer at night, or watch movies off my laptop.

The desk had ample storage and plenty of lighting and outlets to work. I was very surprised by the amount of storage in the room. The enormous closet provided more than enough room to store shoes, boots, clothes, suitcases, and the like. The night stands are small dressers with three full drawers each, and the TV cabinet provides additional storage space. There is also plenty of storage space in the desk with book shelves, cabinets, and file drawers. I loved having places to put away all my things so the room never felt cluttered. Another feature I liked about the design of the room is the hide away table under the desk. It rolls out and can either double as an L shaped desk, or a dining table. Whomever designed these rooms was an efficiency expert. That said, they FORGOT THE MIRROR. There is no full length mirror in the room. That was a problem for someone staying for a full month.

The laundry room has all brand new tumble washing machines making laundry day a breeze. They even had a TV and extra soap in there in case you didn't have any.

Management was very friendly, however I was a bit disappointed in the maid service. They were pretty stingy about leaving extra coffee, dish soap, bath supplies, etc. It would have made things much easier if they left it because I really only wanted my room cleaned on Wednesdays, which was one of the two designated "deep clean" days. Management always obliged me when I went downstairs to get stuff, but I would have rather just had extra garbage bags and such in the room. Maybe they can improve on that a little bit. Also, the maids were kind of slack in their efforts. For example, no roll of toilet paper, kleenex, and an empty box of soap one day (and I left them a tip). So I'm not sure what it takes to motivate them to be attentive to details if the tip wasn't enough.

The public area downstairs was very nice. I used the gas grill one night to cook some meat for the week. The single skillet/burner in my kitchen wasn't really doing the job. I would also recommend the hotel provide a small omelet pan that fits the burner size. The large skillet is handy to have, but I found that it didn't really fit the burner so it made it difficult to use. The fridge was perfect for me - temperature was regulated properly and I didn't accidentally freeze my fresh veggies or have anything go sour. (things we take for granted!).

The fitness center was nice - much better than other hotels in the area - but then again, it's new.

Overall I had a great stay there and would return. The location was great - across the street from major shopping, dining, major highways, and a CrossFit gym.

Room Tip: I would have preferred a view of the back side of the hotel instead of the parking lot.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akron, oh
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 28, 2013

The front desk: looks like a make shift desk, and literally surprised me upon my arrival...it looked out of place...but the staff is nice.

The room: Layout is odd in the efficiency, and I would not recommend this type of room. This was the only type of room available for my business cost or I would've chosed something different. There is a bed, couch, desk with chair, and a TV on a stand all in 1 room. What I don't understand is why there is a desk in the room? Does anyone even work at a desk anymore with wireless? I would rather have a place to sit down and eat (which there is none), that a desk I will not use. I think this was a major mistake of who designed the layout of the rooms. I am here on business, and do not use the desk, but I have eaten on the bed several times??? No small dinette? I mean, with a kitchenette in the room, they are assuming you will cook...right??? and eat???? Anyway, lets move onto the bed. Now, I am not the only person staying at this hotel in my business group, and I did ask several of their opinions. No women and men both had different opinions of the elements of the room, but both agreed that the bed is awful! It is litterlly as hard as a rock, and I actually sleep on top of the comforter to add extra cushion. If marriott wants to cheap out on front desk, breakfast.....ok....but please don't cheap out on most importand feature of room..the BED.

Bathroom: I noticed that another lady commented that she could't see to put on makeup, and my conclusion is that a man designed this bathroom for business men...but hey, I'm on business too. I am 5'1'' and I did have a hard time washing my face in the sink...it's high, and I also had a difficult time seeing to put on makeup. I was also NEVER able to take a hot shower. Note to user...let the shower run for about 15-20 minutes to warm up before getting in, and for my fellow women...don't attempt to shave your legs in this shower....once again, designed for a Man. A women wouldn't have cheaply put in a shower and no bath. ( Oh, but there are granite counter tops....like that matters).

The kitchenette: I didn't use it, because there are so many excellent places to get takeout, etc in the area, and in walking distance.

The fitness room: Was Excellent! This was the most impressive part of this hotel, best I have ever seen, and the pool looked nice as well.

Breakfast: This is a joke. They supply green bananas and waxy apples at all times, and I don't see anyone eating them. I do recommend taking some bananas up to your room at the beginning of your stay to allow them to ripen. Cereal, instant oatmeal, boiled eggs, and toast. it really doesn't sound bad on paper, but when you are hungry in the morning, it really is a downer. You can tell that marriott is really trying to squeeze the pennies on this one. The coffee is okay.

Overall, I am disappointed in Marriott for going cheep on the mattress, breakfast, and layout of the efficiency. Also, I little disappointed, they didn't expect women to travel on business. I would give a 3 star due to the fitness room, but my back hurts, so a 2 it is.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Oxford, Pennsylvania
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 34 cities Reviews in 34 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

Newer hotel with great customer service. Small kitchenettes and breakfast in the mornings. The hotel is close to 270 so it has easy access and the rooms are roomy so the double rooms are big enough for 2 or even a family of 4. Nice place. Cool fire pit and grill area.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Syracuse, New York
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 22, 2013

Stayed here in January 2013 for 5 nights in a studio. Still has that new hotel smell :)

The staff was very kind. The front desk staff offered to print me directions to anywhere I needed to go. It seems like I got full housekeeping service daily, even though they said I will only get it one day, and "freshening up every other day" (someone made up my room in some form or fashion daily). The room was modern, clean and spacious for one person (if my boyfriend came with me, it may have been cramped). For the business traveler, they have a large workstation. The only grip with the room was that the couch and the bed faced each other with the tv off to the side, so I had to lay length wise on the couch or on my side on the bed to see the tv - weird. Also, they have a couple of drawers and some shelves, but no dresser? That's strange.

If you are a hot breakfast person, this is not the place for you!!! If you can make do with a coffee and a bagel, this is good enough! I have to be back in Frederick at least four more times this year for business, and three out of those four times, I will be staying here!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott Frederick

Address: 5050 Westview Drive, Frederick, MD MD 21703
Location: United States > Maryland > Frederick
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 21 Hotels in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Frederick 2.5*
Number of rooms: 120
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