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“Wow! Brand Spanking New Extended Stay Hotel, but Short Stays are also Welcome!” 5 of 5 stars
Review of TownePlace Suites by Marriott Frederick

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TownePlace Suites by Marriott Frederick
2.5 of 5 Hotel   |   5050 Westview Drive, Frederick, MD MD 21703   |  
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Ranked #2 of 22 Hotels in Frederick
Pittsford, NY
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
“Wow! Brand Spanking New Extended Stay Hotel, but Short Stays are also Welcome!”
5 of 5 stars Reviewed April 17, 2013

My family needed a one-night stay in Frederick, MD over Easter. I searched the internet, and most hotels that could accommodate a family with two teens were very expensive. Then I noticed the Marriott TownePlace Suites - I never heard of them before.
So I called up, and the very friendly woman who answered the phone said that they could accommodate us, even if it was for just one night. As I understand it, it's difficult to book a short stay in an extended stay hotel far in advance. But if there is last minute availability, then they try to fill the rooms.
Our suite had 2 king bedrooms, 2 full baths, a living room with pull-out queen bed, a dining area with table and 4 chairs, and a very compact kitchen filled with everything you need for an extended stay! The suite was spacious! The beds were comfy, and the towels were plush. The TV's were brand new, and there were plenty of outlets for cell phones, computers, and iPads.
The hotel itself just opened in October 2012, so everything was in great shape. It's a "green" hotel, so the swimming pool is salt-water (no, the water isn't green but we didn't get a chance to try it out!). The common areas are neat, clean, and spacious. The free breakfast would have been better if there were some hot offerings like eggs or sausage.
The location was difficult for my Garmin to locate, as it's a brand new street. It looks like there are plenty of shopping and dining options nearby.
Lastly, this review would not be complete unless I commented about the wonderful breakfast lady named Ida. I don't think I ever met anyone as conscientious, caring, and helpful in any hotel I've ever visited! She took pride in making sure that everything was PERFECT, helping carry items for us, striking up engaging conversation, politely correcting children and asking them to use the utensils and not their fingers (YES!), bringing extra coffee to the table, and smiling the whole time! We'd go back just to spend some more time with her!
And we'd definitely try to stay at this hotel in the future.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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59 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

I recently stayed at the TownePlace Suites in Frederick for four weeks. Overall, I had a very pleasant stay. Everything in the hotel is brand new. My bed was amazing!! It was my favorite part of the room. The pillows, blankets, and mattress were so comfortable, I slept like a baby every single night. I loved the bed table that sits on top of the ottoman. I used it to work on my computer at night, or watch movies off my laptop.

The desk had ample storage and plenty of lighting and outlets to work. I was very surprised by the amount of storage in the room. The enormous closet provided more than enough room to store shoes, boots, clothes, suitcases, and the like. The night stands are small dressers with three full drawers each, and the TV cabinet provides additional storage space. There is also plenty of storage space in the desk with book shelves, cabinets, and file drawers. I loved having places to put away all my things so the room never felt cluttered. Another feature I liked about the design of the room is the hide away table under the desk. It rolls out and can either double as an L shaped desk, or a dining table. Whomever designed these rooms was an efficiency expert. That said, they FORGOT THE MIRROR. There is no full length mirror in the room. That was a problem for someone staying for a full month.

The laundry room has all brand new tumble washing machines making laundry day a breeze. They even had a TV and extra soap in there in case you didn't have any.

Management was very friendly, however I was a bit disappointed in the maid service. They were pretty stingy about leaving extra coffee, dish soap, bath supplies, etc. It would have made things much easier if they left it because I really only wanted my room cleaned on Wednesdays, which was one of the two designated "deep clean" days. Management always obliged me when I went downstairs to get stuff, but I would have rather just had extra garbage bags and such in the room. Maybe they can improve on that a little bit. Also, the maids were kind of slack in their efforts. For example, no roll of toilet paper, kleenex, and an empty box of soap one day (and I left them a tip). So I'm not sure what it takes to motivate them to be attentive to details if the tip wasn't enough.

The public area downstairs was very nice. I used the gas grill one night to cook some meat for the week. The single skillet/burner in my kitchen wasn't really doing the job. I would also recommend the hotel provide a small omelet pan that fits the burner size. The large skillet is handy to have, but I found that it didn't really fit the burner so it made it difficult to use. The fridge was perfect for me - temperature was regulated properly and I didn't accidentally freeze my fresh veggies or have anything go sour. (things we take for granted!).

The fitness center was nice - much better than other hotels in the area - but then again, it's new.

Overall I had a great stay there and would return. The location was great - across the street from major shopping, dining, major highways, and a CrossFit gym.

Room Tip: I would have preferred a view of the back side of the hotel instead of the parking lot.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akron, oh
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 28, 2013

The front desk: looks like a make shift desk, and literally surprised me upon my arrival...it looked out of place...but the staff is nice.

The room: Layout is odd in the efficiency, and I would not recommend this type of room. This was the only type of room available for my business cost or I would've chosed something different. There is a bed, couch, desk with chair, and a TV on a stand all in 1 room. What I don't understand is why there is a desk in the room? Does anyone even work at a desk anymore with wireless? I would rather have a place to sit down and eat (which there is none), that a desk I will not use. I think this was a major mistake of who designed the layout of the rooms. I am here on business, and do not use the desk, but I have eaten on the bed several times??? No small dinette? I mean, with a kitchenette in the room, they are assuming you will cook...right??? and eat???? Anyway, lets move onto the bed. Now, I am not the only person staying at this hotel in my business group, and I did ask several of their opinions. No women and men both had different opinions of the elements of the room, but both agreed that the bed is awful! It is litterlly as hard as a rock, and I actually sleep on top of the comforter to add extra cushion. If marriott wants to cheap out on front desk, breakfast.....ok....but please don't cheap out on most importand feature of room..the BED.

Bathroom: I noticed that another lady commented that she could't see to put on makeup, and my conclusion is that a man designed this bathroom for business men...but hey, I'm on business too. I am 5'1'' and I did have a hard time washing my face in the sink...it's high, and I also had a difficult time seeing to put on makeup. I was also NEVER able to take a hot shower. Note to user...let the shower run for about 15-20 minutes to warm up before getting in, and for my fellow women...don't attempt to shave your legs in this shower....once again, designed for a Man. A women wouldn't have cheaply put in a shower and no bath. ( Oh, but there are granite counter tops....like that matters).

The kitchenette: I didn't use it, because there are so many excellent places to get takeout, etc in the area, and in walking distance.

The fitness room: Was Excellent! This was the most impressive part of this hotel, best I have ever seen, and the pool looked nice as well.

Breakfast: This is a joke. They supply green bananas and waxy apples at all times, and I don't see anyone eating them. I do recommend taking some bananas up to your room at the beginning of your stay to allow them to ripen. Cereal, instant oatmeal, boiled eggs, and toast. it really doesn't sound bad on paper, but when you are hungry in the morning, it really is a downer. You can tell that marriott is really trying to squeeze the pennies on this one. The coffee is okay.

Overall, I am disappointed in Marriott for going cheep on the mattress, breakfast, and layout of the efficiency. Also, I little disappointed, they didn't expect women to travel on business. I would give a 3 star due to the fitness room, but my back hurts, so a 2 it is.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Oxford, Pennsylvania
Top Contributor
62 reviews 62 reviews
6 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

Newer hotel with great customer service. Small kitchenettes and breakfast in the mornings. The hotel is close to 270 so it has easy access and the rooms are roomy so the double rooms are big enough for 2 or even a family of 4. Nice place. Cool fire pit and grill area.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 22, 2013

Stayed here in January 2013 for 5 nights in a studio. Still has that new hotel smell :)

The staff was very kind. The front desk staff offered to print me directions to anywhere I needed to go. It seems like I got full housekeeping service daily, even though they said I will only get it one day, and "freshening up every other day" (someone made up my room in some form or fashion daily). The room was modern, clean and spacious for one person (if my boyfriend came with me, it may have been cramped). For the business traveler, they have a large workstation. The only grip with the room was that the couch and the bed faced each other with the tv off to the side, so I had to lay length wise on the couch or on my side on the bed to see the tv - weird. Also, they have a couple of drawers and some shelves, but no dresser? That's strange.

If you are a hot breakfast person, this is not the place for you!!! If you can make do with a coffee and a bagel, this is good enough! I have to be back in Frederick at least four more times this year for business, and three out of those four times, I will be staying here!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 19, 2012

This is a new hotel and is very clean and modern. First let me say that the front desk staff were always polite and smiling. Decent parking lighting for a woman traveling alone to feel safe.

Breakfast left a little to be desired. I have stayed at other Marriott properties that offered a bit more than a waffle toaster and standard dry continental fare. It was decent, but left me wondering why I paid so much for this trip.

Pool- As a frequent business traveler I look forward to relaxing at the end of a long day in a nice pool. I was let down at the fact that there was maintenance going on and the pool would be closed for my entire stay. The front desk staff let me know that I could use any of the other Marriott Properties down the street, but why would I want to drive in the cold, wet, back to my hotel late at night. This was less than my idea of de-stressing.

The Room- Very nice room. Comfortable bed and bedding. Fluffy pillows. Desk with mobile desk piece for better work. The layout is appalling. I don't know who puts the television to the far left of the bed, but this was less than comfortable for late night television. No sleep timer????? The couch was at the opposite side of he room in a awkward position and not conducive to any kind of television enjoyment. Why is there no full length mirror on any door? Makes it hard for a traveler to do a final check before work.

Kitchen- Nice if I would have been here for more than 3 days!

Bathroom- Very nice. Clean, well lit. Nice large shower. The downfall- The high cabinet would be great if I were a 6 foot man, but as a badly sighted, short female, I found it difficult to lean over to apply my make-up and since it is the ONLY mirror in the room, was not the highlight of my trip standing on a suitcase to see my face. (Really random thing, the hot/cold gadget on the sink faucet was backward. Took me a minute to figure that one out.)

I'd stay here again, but I would see if there were a different layout and bring a step stool and an extra make-up mirror.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, MD
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 4, 2012

We stayed here Thanksgiving night with our two kids - 2 & 5. We had booked a studio, but when we checked in, we couldn't really fit a rollaway in the same area as the pull out couch. I asked them if we could look at a one-bedroom room and they were very accommodating. The front desk woman empathized with our situation, talking about traveling when her kids were younger. She moved us into a one-bedroom without an upgrade charge.
The hotel is brand new so it's very clean. I've never stayed at a TownePlace - very useful to have a small kitchen area in the room. The bed is comfortable. The one-bedroom option is great for families - there's a door to close between the bedroom and the den where the kids sleep - they even have their own TV. My only issue is a design issue - the air-conditioner/heater is right by the bed, so it blows on the bed throughout the night. It was tough to find the right temperature. Breakfast is included - mostly continental options but they had bagels and toaster waffles, too.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott Frederick

Address: 5050 Westview Drive, Frederick, MD MD 21703
Location: United States > Maryland > Frederick
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 22 Hotels in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Frederick 2.5*
Number of rooms: 120
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