I made reservations at this hotel over a month before our stay. When we arrived after a long day of travel the desk clerk told us they were fully booked. I told him I had a reservation and showed him my confirmation email. It took him several minutes to find some paperwork which referred us to another hotel in the area. In all my years of travel in the US and other countries, I have never had a hotel do this. After seeing the condition of the parking area and lobby and the attitude of the employee, we were probably better off not staying there, but this type of treatment is unacceptable.
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- Also Known As:
- Comfort Inn Frederick
- Frederick Comfort Inn