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“Don't book here” 1 of 5 stars
Review of Comfort Inn Red Horse Frederick

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Comfort Inn Red Horse Frederick
2.0 of 5 Hotel   |   998 West Patrick Street, Frederick, MD 21703   |  
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Ranked #12 of 21 Hotels in Frederick
Olympia, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Don't book here”
1 of 5 stars Reviewed July 3, 2012

I made reservations at this hotel over a month before our stay. When we arrived after a long day of travel the desk clerk told us they were fully booked. I told him I had a reservation and showed him my confirmation email. It took him several minutes to find some paperwork which referred us to another hotel in the area. In all my years of travel in the US and other countries, I have never had a hotel do this. After seeing the condition of the parking area and lobby and the attitude of the employee, we were probably better off not staying there, but this type of treatment is unacceptable.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Location
    • 1 of 5 stars Service
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43 reviews from our community

Traveler rating
    7
    14
    13
    6
    3
See reviews for
11
11
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Red Bank
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 16, 2012

My room and bathroom were clean and comfortable and that was fine enough for me. The housekeeping staff did a nice job. My room was initially on the first floor near the front desk, which was okay as far as noise level/foot traffic on a week night; however, it became far too noisy on the weekend. The front desk person, Mary, was kind in allowing me to switch my room to the upper floor without any problem. Some of the other staff were less communicative. No one explained where the breakfast was served, for instance, so I had to wander a little -- and I saw other guests who were equally unsure. I ended up not eating the breakfast, so I cannot comment on the food.

I am sensitive to cigarette smoke and will confirm what the other reviewers have said about having smoke seep into the non-smoking room on the first floor. The room initially smelled fresh, but as people came in and began smoking in their rooms later in the evening, I noticed it. However, I did not smell the smoke on the upper floor once my room was changed.

If you appreciate quiet, you may try to arrange for a room on the upper floor with your room opposite the highway, as traffic noise from the highway is quite prominent. If not, keeping the fan/ventilation system running drowns out some of the sound. The water pressure was lower on the top floor versus the first floor, but still sufficient. There was plenty of hot water.

If you are looking for a clean, comfortable place to stay that is conveniently located, this might be the place for you. If you are looking for complete luxury, this may not be the best fit.

Room Tip: Top floor opposite the highway is probably the quietest.
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  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
226 reviews 226 reviews
28 hotel reviews
Reviews in 79 cities Reviews in 79 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed November 21, 2011

Stayed here for one night with friends on a recent hunting trip to the area. Room was average and clean. Breakfast was standard for hotel fare, nice selection and everything was hot and fresh. Might not have chosen this hotel myself, but it was more than enough for one night.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gettysburg, Pennsylvania
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 6, 2011

There was nothing really wrong with this motel. The receptionist in the evening was very friendly, as was the lady who prepared breakfast.

However, there is not much to commend the hotel. I never could access Wi-Fi, there was no lamp on the work table, and the water pressure was low in the bathroom. Also, during rush hour, the entrance to the motel is almost impossible to access.

It was an ordinary experience.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bridgeville, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 5, 2011

My family and I stayed here for a couple of days over the summer. All I can say is that if I ever went back to Frederick MD I would stay at a different Hotel. This place is just too old, smelly and dingy!! When we came back to the hotel about 10:30pm the front door was locked and nobody was at the front desk to let us in so we had to wait until the desk person returned to let us in the hotel.....First time that ever happened to me!!!

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2011

We ended up staying here because our original plans to stay at a different hotel fell through due to a power outage. There was a room available here so we decided to stay. The staff was friendly enough but the facilities were VERY outdated. Room/bathroom showed major signs of wear. Carpet looked and felt dirty. I question the cleanliness of the facility as a whole. It is also right off a highway and is VERY noisy at night. I would not choose to stay at this particular hotel again unless there were MAJOR improvements made to the facility. I would not recommend this hotel at this point in time.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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White Plains, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2011

Checked in for 2-night visit. The room smelled like sour milk and smoke combination and was supposed to be nonsmoking room. It was in basement of hotel, my kids called it the dungeon looking at the trash dumpster thru the window. When leaving the room to talk to front desk about moving to alternate room, a MOUSE ran by heading towards the cafe. Manager said they could spray the room but I would have to stay out for an hour. Upon early checkout they credited me $30.00 for inconvience. However, called back next day to say it was a mistake and they were adding $20.00 back on my credit card! We definitely would not eat their "free" breakfast. Also woke up to bugs climbing up the desk and onto clothing that was left there. If you want something really nice and not much more money, try Hampton Inn in Germantown, absolutely beautiful and clean and you don't have to share your bed with a mouse or bugs. We got a 1 br suite for only $20.00 more and a breakfast we could enjoy, not to mention the large swimming pool and TV channels - flat screen.

Room Tip: first 2 levels smell like smoke/sour milk
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  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Red Horse Frederick

Address: 998 West Patrick Street, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 21 Hotels in Frederick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Red Horse Frederick 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn Frederick
Frederick Comfort Inn

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