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“Love the staff” 5 of 5 stars
Review of Holiday Inn Express Barstow

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Holiday Inn Express Barstow
2.5 of 5 Hotel   |   2700 Lenwood Road, Barstow, CA 92311   |  
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Ranked #5 of 29 Hotels in Barstow
Orange ,California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
“Love the staff”
5 of 5 stars Reviewed August 14, 2014

If your looking for a one night stay or an extended stay such as mine this is the place . I was in this hotel 5/6 days a week for 9 months and it felt like family . I will definitely stay here again and so should you !!! From Joe. , Nichole , Dawn and Tiffany at the front desk to Joann and her housekeeping staff this place is one of a kind . Thank you all for making me feel at home !!

Stayed July 2014, traveled on business
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187 reviews from our community

Traveler rating
    93
    67
    13
    10
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
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English first
Toronto, ON
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2014

Stayed overnight in early July 2014.... if not wanting to take the kiddies to Calico first thing in the morning, we wouldn't have stayed in Barsow at all. Based on glowing reviews, I picked Holiday Inn Express over the cheaper options.

SERVICE - check-in was perfunctory; not great, but also not rude. Although I handed over my ID and credit card, the sheet I was asked to sign wasn't mine. Apologies given and easy enough to reprint the correct one, but nothing extraordinary about the front desk exchange.
ROOMS - not recently updated, but clean and sufficient for the night.
AMENITIES - were Pantene 2-in-1 shampoo & Vaseline lotion (exactly the same to what I got at a recent stay in a Travelodge)
BREAKFAST - exactly what you'd expect: cereal, toast, pastries, boiled eggs, apples & oranges
WASHER/DRYER - functioning fine and the front desk provided change

Stayed on a Monday night. Maybe if we stayed on a Tue or Wed and got free dinner, I would think it would be worth the $89/night?

SUMMARY - Honestly, based on my stay, I would recommend that you save 33% and just book the Travelodge

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Barstow, responded to this review, August 9, 2014
Dear RetroMusic,

First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, Illinois
Top Contributor
76 reviews 76 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 3, 2014

On our way to LA, we needed a stopping point after our travels. This HIE was perfect for it. Very nice. For the one night we stayed, it certainly fit the bill. Priced very reasonably. We were unable to make use of the pool due to our plans, but it seemed very nice. Room was clean and comforable with plenty of pillow options. Breakfast was good and well attended by staff.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sulphur Springs, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 29, 2014

Pleasant hotel. Perfect location for our travels. Wonderful warm breakfast. Customer service was decent. Rooms were clean. Bathrooms were wonderful! The pillows were nice. Pretty view. Lots of mirrors.

Our only con was that the air conditioner was inadequate. A bit on the stuffy side. We stayed one night and it was still warm when we woke up.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Barstow, responded to this review, July 15, 2014
Dear mncwjr,

Thank you for taking the time to review our hotel. I am very delighted that most aspects of our facility, especially our guests services and breakfast, were able to meet your expectations. However, it is regrettable that your experience with our air conditioning system was a let down. I am confident that our hotel management will make the appropriate fix to avoid the same issue from happening in the future.

I hope that you give us the chance to regain your faith and visit us again in the future.

Sincerely,

Faith R
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
104 reviews 104 reviews
47 hotel reviews
Reviews in 63 cities Reviews in 63 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 26, 2014

We felt immediately at home. Joe, the GM, made us feel welcome from the start. The handicapped room was great, with a large roll-in shower. He's offering free dinner on Tues and Wed and the freshly BBQ'd chicken was worth staying for. They had a handicapped lift for the pool; unfortunately, the battery was dead, but Joe personally came out to help get my husband out of the pool and said they were ordering a second battery. Not many places would really care. It's located right by a Tanger Outlet with plenty of places to eat. We'd certainly stay again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tel aviv
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed here for one night on our way from Vegas to LA.
Got a good price on late arrival.
Clean and comfortabl room. Good breakfast. Small but nice pool.
Near to the highway and a mall, and easy access.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

We were on the first leg of our month long cross country adventure from S.F. Bay Area to Atlantic Ocean and return!.. A very welcoming first stop!. Location easy to find from Highway 40. Surrounded by a vast amount of fast food restaurants perfect for tired travelers. Anyone going to the Barstow Bargain Mecca of Discount and Factory stores would find this a great location.
The reception from the front desk was very friendly and helpful, rooms were spacious, bright and clean. Great shower , comfortable beds, luxury towels and linens. ( What a great start for our adventure.)

Room Tip: Would stay there again. It was a great introduction to Holiday Inn Express and was a reason we would...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Barstow

Address: 2700 Lenwood Road, Barstow, CA 92311
Phone Number:
Location: United States > California > California Desert > Barstow
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Barstow
#6 Family Hotel in Barstow
#7 Business Hotel in Barstow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Barstow 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Barstow is located at Interstate 15 and Lenwood Road, we are adjacent to over 100 Outlet Stores at the Tanger Outlet Center and Factory Merchants Barstow. The National Training Center/Ft. Irwin and the USMC Logistics Base are nearby or enjoy our area attractions such as Calico Ghost Town, Goldstone Deep Space Tracking Station, Route 66 Museum, Mojave River Museum or the Western Railroad Museum. See natures beauty come alive at Rainbow Basin, Calico Early Man Sight and Mojave National Preserve. Whatever your reason for visiting the High Desert, treat yourself to the best Barstow has to offer! 2004 Newcomer of the Year Award Winner! 2005 Torchbearer Award Winner! ... more   less 
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Also Known As:
Holiday Inn Express Barstow Hotel Barstow
Holiday Inn Barstow

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