I think the website gives a very fair portrayal of the place. I get the impression that many rooms have been refurbished and that, possibly, earlier reviewers did not have this advantage.
I travelled with a nine-year-old and we had a delightful, relaxing time. Our large double room comprised twin beds, new and very comfortable, a pristine new bathroom, with bath, shower over, hairdryer, etc., armchairs, fridge, tea and coffee making facilities, TV with digital channels (including BBC1 & 2) and a large balcony with stupendous views of the Sierra Nevada. Some rooms are a little smaller, overlooking just the pool. There are stairs, but there is also a lift and ramps to facilitate access to most areas. There seemed to be endless outdoor and indoor spaces, including a gym, paddle-ball court (like mini-tennis) and various entertaining areas, with free use of the Internet. The pools were clean, if a little strong on chemicals, when we were there.
The restaurant is of a good standard, one of the best places to eat in the town, if not the area, and the set dinners included three choices of starters and four of main course (two fish, two meat, usually two grilled, two with a sauce) and extensive desserts. The first two courses varied each evening. It is also possible to eat a la carte. The waitresses did, occasionally, get a little flustered or muddled, but were always happy to rectify any problems. Only one of the management team spoke much English and this is truly a regional hotel with an authentic Spanish flavour.
It is slightly set back from the main thoroughfare through the town and this gives a feeling of seclusion. The 'main road' that runs behind the hotel is neither noisy nor particularly busy.
All in all, we had a really good holiday.
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