I stayed with my husband for four nights beginning of February 2013. From the very beginning we were treated wonderfully. The staff and the service in general is fantastic, which for me is the main criteria to evaluate a 5* hotel. The design of the hotel is great, they achieve the romantic mountain flair, while keeping it modern and cool. The food is incredible, the hot chocolate one of the best I ever had. Another big plus is the fact that you can ski right away from the hotel on to the Maribel slope. A ski rental is right in front of the hotel. You can leave your car at arrival and don't need it anymore until you leave. If you want a dinner out, they have their own shuttle service using luxury cars to bring you wherever you want and pick you up. I also loved the sun terrace with lounge music, which we used to have lunch on our skibreaks. They have an indoor and outdoor spa area and we almost never crossed other people, which is one of the advantages in staying in a small resort; it gives you the notion of exclusivity. In the end, a fantastic experience. We will be back!
On the down side, the only thing I can say is that our room was very small. It was compensated by a fairly spacious bathroom and the fact that we had the outdoor sauna, jacuzzi, swimming pool just in front of our room, which we used extensively. But if you come with kids, make sure to ask for a bigger room.
Just make sure you ask for a bigger room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.