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“Great Place” 5 of 5 stars
Review of TownePlace Suites Atlanta Buckhead

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TownePlace Suites Atlanta Buckhead
2.5 of 5 Hotel   |   820 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly MainStay Suites)   |  
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Ranked #127 of 188 Hotels in Atlanta
Virginia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Great Place”
5 of 5 stars Reviewed February 3, 2013

Stayed here for 2 nights in late January. The 2 bedroom, 2 bath suite was super. There was a kitchen area with refrig, microwave, and stove. Dishes, pans, silverware, etc. were provided. There was small seating area and tvs in all the rooms. This was a perfect setup for my sister-in-law and her two (16 & 12) kids. We didn't cook but did use the refrig, & microwave to keep and heat up leftovers. The rooms were very clean though there were stains, in two of the rooms, on the ceiling from possible past leaks from the sprinkler system. The beds and multiple pillows were very comfortable and everyone seemed to sleep just fine. The exercise room was small, but we seemed to be the only ones to use it so that was OK. The staff was always pleasent and helpful. A special thanks to Lauren who checked us in, directed us to an Italian restaurant for dinner, and had baked chocolate chip cookies for the guests just before we had arrived. Mmm good! The free breakfast is simple, but enough to get you started on your day. We didn't use the free shuttle to a nearby MARTA station since we drove into Atlanta, but is was nice to know we had this option. The price was very resonable for all the space and suite amenities. It was a great place to stay just off of 85 and just a short drive to downtown.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review, February 7, 2013
Thank you for sharing your experience at our hotel. We appreciate your feedback and hope that you will stay with us again on your next visit.

Sincerely,
Paula Weaver
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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    10
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Burlington, KY
Top Contributor
97 reviews 97 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 28, 2013

Stayed here for an overnight while visiting family. Great location in Buckhead, right off I85 and GA400. Room had internet, fridge, stove, nice tv and a great bed. Although this is geared to longer stays, it worked for one night. Nice continental breakfast in the morning and they do offer shuttle service to the Lindbergh Marta station.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, Manager at TownePlace Suites Atlanta Buckhead, responded to this review, January 30, 2013
Thank you for sharing your experience with us. We hope that you will return on your next trip to Atlanta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2013

In town on business for several nights. This is a very nice hotel in a convenient location. Stayed in a suite and even had a dishwasher, large refrigerator and stove top...not that I used those! Very clean and breakfast was nice. Several restaurants and shopping within walking distance. Lauren at the front desk on night shift is a jewel. Would highly recommend staying here!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review, January 17, 2013
Thank you for providing us with feedback on our hotel. I will share your comments with our staff, especially Lauren. Please stay with us again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York NY
Top Contributor
96 reviews 96 reviews
78 hotel reviews
Reviews in 72 cities Reviews in 72 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 7, 2012

This is an excellent hotel - great location. Very convenient.

Nice area. We walked around the area at night and went to Il Bacio for dinner. We felt perfectly safe and comfortable in the area at night. There is a Target across the street and plenty of nearby shopping options. The hotel offers a limited shuttle service to the nearby Lindbergh MARTA rail station but we had a car. Parking is free.

The corridors outside the guest room have a slight assisted living facility feel.

Every member of the staff we encountered was incredibly professional - very kind, very warm, great hospitality. Breakfast was good. Absolutely no complaints.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
univ. of fl
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 27, 2012 via mobile

When checking, we were advised that the hotel was full, but kayak was still offering rooms.
The room layout was awkward & there was a waterstain/kick hole on the outside wall of bathroom. There wasn't good air circulation in the room. Breakfast was ok.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review, October 29, 2012
Thank you for taking the time to review our hotel. We appreciate your feedback and will certainly checkout the items you mentioned in your review.

Sincerely,
Paula Weaver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 8, 2012

A friend and I stayed here for a concert we drove up for. It was okay - not bad, not great. It's kind of in a weird location,and you really need GPS to guide you in.
The front desk service was exceptional - truly up to Marriott brand standard! Very helpful, very professional. The fresh fruit and cookies touch was a nice addition.
The hotel itself was not quite up to what I expect from a Marriott brand, but it was very clean, and I felt safe there. The parking deck was easy to access, and there was ample parking. Free internet is always a good perk.
The "exercise room" was three pieces of equipment.
I will say if you are travelling with a pet, or if you need to stay a week or more, it would be a great choice, with a kitchen in each room, laundry available on property, and comfy beds. It's probably a better long-stay hotel then one night stay hotel.
It was a good value for the price - which, for me, is always a military discount.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 24, 2012 via mobile

I am a business traveler who has statyed at this hotel on a weekly basis for several months and highly recommend it.

The rooms are very large and all have their own kitchens complete with full size refrigerators and dish washers. You get enough plates, silverware and cooking utensils etc. to prepare full meals if you wish. The rooms are clean. The only downside is that the decor is somewhat dated, but I am told they are going to have a multi-million dollar renovation in November which will address this.

There is a nice hot tub and grill area also. The hotel shares a pool with its sister hotel next door. The hotel staff are amazingly helpful and welcoming. You park your car in a well lit covered garage which is a blessing during the heat if the summer or during inclement weather. There is a good complimentary continental breakfast served here - a step up from other TownPlace Suites I have stayed at. Most of the clientele here are business travelers and that is what the hotel caters to.

This hotel has a great location. It is directly off of Georgia 400 and a connector highway that takes you directly to either I85 or Midtown (less than 5 min to Midtown). However you are secluded from those roads by being up on a hill and surrounded treaters. Nearby there are many good restaurants and it is a short drive to the heart of Buckhead.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Atlanta Buckhead

Address: 820 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly MainStay Suites)
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #127 of 188 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Atlanta Buckhead 2.5*
Number of rooms: 75
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Also Known As:
Towneplace Suites Atlanta Buckhead Hotel Atlanta

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