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“Great Staff, but an older property” 3 of 5 stars
Review of Homewood Suites by Hilton Atlanta - Buckhead

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Homewood Suites by Hilton Atlanta - Buckhead
2.5 of 5 Hotel   |   3566 Piedmont Road, Atlanta, GA 30305   |  
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Ranked #102 of 190 Hotels in Atlanta
Certificate of Excellence 2014
Vestal, New York
Top Contributor
84 reviews 84 reviews
17 hotel reviews
Reviews in 52 cities Reviews in 52 cities
16 helpful votes 16 helpful votes
“Great Staff, but an older property”
3 of 5 stars Reviewed November 17, 2013

First off, the staff is very nice (professional, upbeat, and courteous). The Breakfast/Dinner area is well kept. We (two couples) shared a two bedroom suite. The layout was pretty good, but the furniture was noticeably worn (obvious to the casual observer). In spite of this, we enjoyed our stay. Not sure we would come to this property again. Rooms are due for a renovation. They gave the appearance of a 1970's style with the exception of the granite countertops, which were very nice.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 19, 2013
Thank you for taking the time to share your experience. We hope you will stay with us again when in the Buckhead area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 16, 2013

As a Diamond member I have stayed at my fair share of Hilton properties, however I was disappointed with the Homewood Suites. I selected the hotel for a fun filled cousins reunion, so we booked a 2 bed 2 bath suite to accommodate all of the cousin. The kitchen was outdated, there was a whole in the wall in the second bedroom and the furniture was rather worn. Besides the TLC the hotel may need it was in a great location for an excellent price to make our cousins weekend fantastic. The service at the hotel is also top notch, so if you don't mind a hotel that has seen better days, this is an awesome hotel in Buckhead (with free parking)!!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 19, 2013
Thank you for taking the time to share your experience. I am glad to hear that you found it to be a pleasant experience with our team and ammenities. Please come see us again when in the Atlanta area.
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A TripAdvisor Member
2 of 5 stars Reviewed November 12, 2013

Upon arrival the windows were open and the room was cold and had a overwhelming smell of paint. I requested another room but there were none available. A offer to "spray" to cover up the smell was extended but I declined thinking it would not help the issue. Nothing was ever done after that to correct problem. Would not stay here again.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 19, 2013
We are very sorry we failed to meet your expectations. Please contact us directly so that we can bring resolution to your issue. Best Regards, Martha Gary 404-365-0001 X 1004
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Murfreesboro, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 11, 2013

I had never stayed in one of your hotels before but will definatly again. For the price, you cant beat it. I really enjoyed the fridge with the working ice maker. I know it probably isnt much, but I enjoyed it..

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 13, 2013
Thank you so much for taking the time to share your experience with our trip advisor family. We are glad our property was convinient and served your needs. You will always find full size appliances when traveling with the Homewood brand. We hope you will find another property to call "Home" soon.
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Ponte Vedra Beach, Florida
Top Contributor
367 reviews 367 reviews
44 hotel reviews
Reviews in 77 cities Reviews in 77 cities
1,413 helpful votes 1,413 helpful votes
4 of 5 stars Reviewed November 10, 2013

We stayed at this hotel for 3 nights and very much enjoyed at time there. We had a very large and clean room and the hotel was very convenient location to restaurants, shops and interstate. Like all Homewood Suites there is a full breakfast in the morning and an evening meals/reception. Evening meals, including wine and beer, ranged from very good to excellent and included on day one: cheese stuffed pasta shells, caesar salad/salad bar, garlic bread and dessert ; day two: potato crusted cod, corn nuggets, vegetable medley, salad bar and dessert; day three: chicken fajitas, mexican rice and beans, salad bar and dessert. The evening hostess, Jenifer made certain that everything was cooked just right, was hot and fresh and plentiful. She also had a very pleasant and friendly personality that both my wife and easily bonded with (a true plus for this hotel). Breakfast was very good the first day (bacon, eggs, home fries, assorted fruits, breads and juices) but was just fair the second morning (tough ham, scrambled eggs, boxed hash browns, etc). Front desk staff was very friendly.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 13, 2013
Thank you so much for taking the time to share your experience. We value your feedback and appreciate your time to review our property. We will most certainly share your comments with the staff and ensure Jennifer gets the merit she deserves for delivering great service. Once again.... Thanks!
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Melbourne, Florida, United States
Top Contributor
100 reviews 100 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 7, 2013

Booked a non-smoking King room and when I entered the room it had the smell of smoke. I called the front desk and the hotel was sold out which resulted in a miserable night of sleep and waking up smelling like smoke. Will not book at this hotel again. Room was decent but had wear with carpet showing the age (wear spots and coming apart along the wall). The desk is in the kitchen facing a wall and was not the most desirable for working on a presentation at night.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 13, 2013
Thank you for your candid review of your recent stay with our hotel. We are very sorry that the guestroom did not meet your expectations, since the comfort and safety of our guests is our highest priority. While we can’t meet room type requests every time, we have shared your comments with our front desk team so they are aware of the situation. We hope you’ll give us another try the next time your travels bring you to the area.
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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2013

I almost didn't stay here because of some of the sketchy reviews on here but I'm so glad I did. This is a fantastic hotel. You can tell it's an older establishment, but it's impeccably clean and the age gives it charm and character that you don't find in many hotels. There were no issues with safety, parking, noise, or navigating my away around- as some posters alluded to.

The hotel is located in a charming, safe, historic area with lots of attractions and restaurants nearby and they provide shuttle services. The staff were all extremely friendly and helpful. The rooms are quite large and include a full kitchen (with dishwasher and stove). The bed was uber-comfortable and I loved the down comforter. Not too shabby for one of the least expensive hotels in Buckhead!

Free breakfast AND dinner (m-f)! The food is somewhat mediocre, but it's free. And they mix it up each day so that there is always variety. Breakfast food is pretty standard (Waffles, Eggs, Biscuit's/Gravy, hash browns, hot sandwiches, pastries, etc.) Dinner's were all themed (Asian, Italian, German, etc.). M-F, they also plan community activities in the evening (ie: game night, etc.).

The internet was intermittent, but they have a backup and I found that if one was down- the other was up.

Overall, I could not have asked for a better stay. Great place! I was here on business and ended up recommending it to the corporation, who plans to use it for future conferences & events.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha G, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review, November 7, 2013
Thank you for taking the time to share your experience was are very happy that the accomodations exceeded your expectations. Your review was very detailed and offers our future guests the opportunity to experience the product. Again, thanks for sharing and we will see you next time you are in Atlanta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlanta - Buckhead

Address: 3566 Piedmont Road, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Homewood Suites by Hilton Atlanta - Buckhead 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
An all-suite hotel in the heart of Buckhead, an area known for antebellum mansions, Atlanta’s best restaurants, galleries and shopping. Our Atlanta hotel is located just 8 miles from downtown Atlanta, and easily accessible to MARTA, Atlanta’s rapid transit system. Use the hotel’s shuttle service to explore areas within a 3-mile radius of the hotel. Relax in the comfort of your suite, and wake up to a complimentary breakfast each day. Choose to stay for a short or extended stay in a hotel that provides a wealth of amenities, including WiFi, a full kitchen, outdoor pool, fitness center, and more. ... more   less 
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Also Known As:
Homewood Suites Atlanta / Buckhead Hotel Atlanta
Homewood Atlanta
Atlanta Homewood Suites

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