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“Not what you expect from Doubletree” 2 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Atlanta - Galleria

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DoubleTree Suites by Hilton Hotel Atlanta - Galleria
3.5 of 5 Hotel   |   2780 Windy Ridge Parkway, Atlanta, GA 30339   |  
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Ranked #95 of 190 Hotels in Atlanta
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“Not what you expect from Doubletree”
2 of 5 stars Reviewed August 19, 2005

I reserved two room for our family but when we checked in we were on two different floors. It was a rainy weekend so we spent a lot of time in our rooms. My room was on the top floor and it began to rain in the room. The front desk switched our room (this time to the same floor as the other family members), but the second room's bathroom had a strong urine smell. To say the lest.....our stay was not good.

The rooms really need to be update!

Stayed August 2005
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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436 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed July 13, 2005

I live in Georgia, so I know the area very very well. This hotel is what I chose for our honeymoon suite. I did not pay for the honeymoon/romantic alternatives other people have talked about. My husband and I paid 89.00 for a King Suite with jacuzzi, no extras like flowers or candy. It was wonderful. My husband and I both loved the jacuzzi and the bed was comfortable to sleep in (trust me, I have had bad experiences at other places with the mattresses, and this one was great). Some people here are talking about the area: As I said, I live in Atlanta. The city is mixed, some parts are nice, some parts are not. The Doubletree is located in somewhat a run down place, BUT if you go up the street like 2 to 3 blocks, it is fine! This is Atlanta, not Buckhead. Atlanta is mixed. I live in Vinings, which is about 5 minutes from here, and there are nothing but million dollar houses and nice apartments. The Doubletree happens to be on a block where there is not nice buildings, except the hotel itself.
I arrived at Doubletree in my wedding dress and my husband in his tuxedo. The staff was friendly, and we had a clean wonderful room. They brought a wonderful fruit and cheese basket to our room. We had a champagne bottle as well. Because it was our honeymoon, we researched all the other hotels around the Galleria. For 89.00, it was exceptional! We had looked at the Renaissance Waverly as well. Why pay over $200 for a hotel with no jacuzzi (and a small tub)? For 89.00 we also got the breakfast buffet, which for a hotel, I thought was excellent. Ironically, a wedding reception was happening when we arrives. So besides me, there was another bride there. They were playing music, which I thought was going to disturb us. But, in our hotel room, I never heard a thing.
I would defintly recommend this hotel. If you are the type of person who can not stand being in a mixed area, then don't come here, and you will have a hard time finding a hotel in the suburbs of Atlanta if you feel that way. The only place I can recommend is staying downtown Atlanta (which is mixture of run down and nice) or stay at a hotel directly next to the Galleria where the area is not really run down.
I never looked at the gym or other areas of the hotel. All I can say, is the hotel was clean and great for the price.

  • Stayed May 2003
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Va
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 11, 2005

As others have said, it is not in a great location and it is kind of run down. My experience:
1 No Cookies upon arrival.
2 Ice machine broken on my floor, no big deal because the vending machine didn't work either.
3 Toilet was not bolted down
4 Faucet in bathroom not bolted down
5 Jets on bath tub were broken

The rooms are large and all suites, but that is about it for positives. I will be back in Atlanta and will not be staying at the DTree Galleria.

Stayed May 2005
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2005

I have stayed at this particular hotel numerous times...but this was the absolute best time I had!!! I was there in January when Atlanta was hit with the "winter storm" when eveyone was leaving the staff at the hotel gave me the option of checking out early without paying any fees or I could stay and tough it out until sunday. All of the stores were closed so I couldn't get out to get anything.Well...needless to say I stayed and was in for a total shock. The staff called to check up on me, sent roomservice to my room when I didn't even order it and didn't charge me. It was their way of making sure guests were well taken care of during this storm.
I had a great time and would most definately recommend this hotel.

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Charleston, SC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2005

I have stayed here twice, about 2 years apart. On both occasions I greatly enjoyed the whirlpool tub, which was what I had searched for on the internet. It was just what I was looking for. The room was spacious and smelled clean. The staff was friendly and accomodating of everything I asked for, such as extra cookies and coffee. The AC was nice and cold.
A couple of things could be improved. The couch, a fold out, had a couple of big holes on the seating cushions from the mechanism. Very tacky. The little refrigerator badly needed to be defrosted. And, the ice machine on at least 2 floors wasn't working. Otherwise, I was satisfied. There were no kids hanging around the parking lot making noise, and the corridors were cool enough. I would wish the excercise room had another treadmill, but oh well, one waits. I will definitely stay here again.

  • Stayed March 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Atlanta - Galleria

Address: 2780 Windy Ridge Parkway, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Atlanta - Galleria 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
Beautiful Guest Suite Hotel located in the heart of the Cobb Galleria Business District. Each suite is 600 sq. ft. with a parlor and seperate bedroom, some have Jacuzzi tubs and some have walkin showers. Property offers 5,000 square feet of flexible Meeting Space to accommdate up to 250 guests. Close proximity to major interstates and Downtown Atlanta attractions. Within walking distance to dozens of restaurants, shopping and entertainment. ... more   less 
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Also Known As:
Doubletree Guest Suites Atlanta-Galleria Hotel Atlanta
Doubletree Hotel Atlanta Galleria
Doubletree Atlanta

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