We travel a lot and have stayed in wonderful hotels - including many Ritz Carlton's - all around the world... This IS the best hotel we have ever stayed in! Being sad to end a vacation is one thing, but feeling slightly emotional about saying farewell to hotel staff - because we were continuing on with our trip... That's just rare! We travelled as a family - having had a hideous baggage loss experience on top of Atlantic flighing jet lag, and we were just so cosseted and well cared for from the moment we arrived that it really softened our 'rough' landing in Atlanta. We love Atlanta and have spent many many holidays there, but Ritz staff still managed to introduce us to new places and Lucia in the Executive Lounge even went so far as to supply me with printouts of recommendations to take along to our next stop in CA! Everything about this hotel works - amenities, facilities, cleanliness, food quality and proximity to everything. But even more importantly, the Ladies and Gentlemen who work here are spectacular! Service is unsurpassable and the warmth and extra mile care that abounds here is difficult to go without! I am sorry that I don't remember the names of all the lovely ladies who took care of us in the Executive lounge Lucia, Ally and your wonderful colleagues (my sincerest apologies because you are all fabulous) and thank you for finding Nutella for us when you overheard my son - ask me about this. I strongly suspect that someone ran out to get the huge jar that showed up later!
We were too jet lagged to be able to enjoy popcorn and movies at the pool on Friday night, but still managed to get popcorn sent to the room! What a special touch for families!
Also, the valet staff need to be recommended, not just for their speed and charm, but also the many many many discussions they happily had with my son about the FIFA World Cup, teams, etc etc etc.
We cannot emphasise enough what a grand and wonderful hotel this is, nor thank all the staff for every kindness, indulgence and care shown to us. You have raised the bar and our expectations considerably! You are perfect!
- Official Description (provided by the hotel):
- Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more less
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- Also Known As:
- The Ritz-Carlton, Buckhead Hotel Atlanta
- Ritz Carlton Buckhead
- Ritz Atlanta
- Ritz-Carlton Atlanta
- Atlanta Ritz-Carlton