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“Consistent Quality” 4 of 5 stars
Review of The Ritz-Carlton, Buckhead

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The Ritz-Carlton, Buckhead
5.0 of 5 Hotel   |   3434 Peachtree Road, NE, Atlanta, GA 30326 (Buckhead)   |  
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Complimentary Breakfast
Ranked #18 of 188 hotels in Atlanta
GreenLeadersSilver level
New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Consistent Quality”
4 of 5 stars Reviewed November 13, 2013

I've been staying at the Ritz in Buckhead for 25 years and it's always the same -- consistent quality, consistent food, and consistent service. It's not spectacular or exceptional in any way, but it's a great and convenient place to stay.

Stayed October 2013, traveled on business
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653 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Orlando
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2013

I come here 2-3 times a year for a girlfriend getaway. They know my friend quite well since she stays there often. We are greeted by name when we come and go. The service is impeccable every time we are there. I love the attention they give to every detail. The drinks are very expensive at the bar but it goes with the territory. One time we had a room where there was loud noise and talking coming from the room next to us. We said something that next morning and we were upgraded to concierge level. The Sunday brunch is worth every penny. Love this place.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, Nc
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 13, 2013 via mobile

We have stayed here many times over the years. In the past we would give the hotel very good marks.
This trip there was a room problem and a real fiasco correcting it. Person at front desk actually lied to us. And the young manager was very obviously practicing what he was taught in a course...condescending.
There are too many nice hotels in this area -- needless to say, we will not stay here.

  • Stayed November 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 8, 2013

We had a one night staycation for our anniversary. The stay live up to the Ritz name. They had a anniversary card for us in our room, chocolate covered strawberries, and upgraded our room. They left a great impression. We will be back!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canberra, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 7, 2013

After a few stays in the Ritz chain, I was a little let down. The (standard) room was small and the furnishing was very dated. While the bar/lounge area was very nice, overall the hotel just seemed to lack some of the details/perks from the other hotels in the chain. That said, the service was much better than others, and nearly completely compensated for the more modest accommodation.

The location also wasn't the best. It is across from the mall, but other than that, it was very difficult to find dining options outside of the hotel in walking distance. That said, I can imagine this hotel would be far more suited for business travel.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Brazil
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2013

Amazing hotel at the heart of Buckhead. Staff is incredibly friendly. Every time I went in and out of the hotel, they all greated me with a smile. Even the valet service is great. The Councierge Lounge is incredible, as all of them are at Ritz properties. The food is impeccable and of very high quality. The staff is top notch. I will return to this hotel as many times as I am in Atlanta. A home away from home.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 4, 2013

After a long day of fun and festivities, we were looking for a quiet place for a drink. We found it! Sinking into the oh-so-comfy sofas and chairs were a treat. Just what we needed. We truly loss track of time.The drinks and service were impeccable. It's the Ritz. Would you expect anything less?

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Road, NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Atlanta
#6 Luxury Hotel in Atlanta
#8 Green Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#12 Family Hotel in Atlanta
#19 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Official Description (provided by the hotel):
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton

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