The location of this hotel is the best and would be the reason to stay there again. You can walk to great shopping and restaurants. This was a girl's weekend but we had several issues. The hotel did their best to fix our issues but the point is we had them and at the price we had paid for this place we really should not have had them. We had two adjoining rooms and one of them was not ready until after 5 which caused some dressing problems and getting settled in for our 3 night stay. I found the rooms small and not anything special. They did have all the perks but it could have been an interstate hotel with bathrobes, slippers and nice shampoo. We kept having key problems which seem to be the new thing lately. I have heard that cell phones and remote car keys demagnetize the keys...I have had this with other places. Only this time the key would work sometimes and then not the other. One of the rooms had a strange shower which my friend needed help to show how to work and caused her more stress. The weekend was to help her with her stress and the little problems we had added to her problem. The bathroom rug was missing in my bathroom so I had to throw down a towel and point it out to the maid. I found the bathroom a little hard to work in...needed towel racks. The room would be perfect for one person but when you have two women sharing the room it was a little tight. The bar area was wonderful. The staff at the hotel is exceptional...as the Ritz style. I do think the maid service/staff could use a little work..it seemed to be a little slacking for some reason but when asked for stuff..no problem. Just don't feel you should have to ask for stuff when you expect them. Again, we had other issues which was not hotel related and the staff did a wonderful job in handling them. I loved the location and had a great time staying in my home city. Not crazy about the parking prices....$32.00 for valet and $17.00 if you self park a day but if you move your car then you are paying each time for the time in self park....basically you don't drive your car if you self park which was fine for us.