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“Nice hotel, great service” 5 of 5 stars
Review of The Ritz-Carlton, Buckhead

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The Ritz-Carlton, Buckhead
5.0 of 5 Hotel   |   3434 Peachtree Road, NE, Atlanta, GA 30326 (Buckhead)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #18 of 188 Hotels in Atlanta
GreenLeadersSilver level
Brasschaat
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Nice hotel, great service”
5 of 5 stars Reviewed March 25, 2012

This hotel is what you expect from a Ritz Carlton hotel : great service & typical 'classic' interiors. Above average size & quality of the room, but a bit dissapointed by the swimming are which is clearly outdated. Special thanks to the concierge service that helps you out with all questions!

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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743 reviews from our community

Traveler rating
    437
    189
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
SC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 24, 2012

This is a 5 Star property in name only. It's a 4 star at best in terms of overall accommodations, service, and ambience. However, as most Ritz hotels do, it excels at customer service.

Great location for shopping and restaurants. The room was above average, but not unlike many rooms you can find at most major hotel brands in their upper brand hotels and resorts. The room itself was clean, comfortable, efficient, and had no major flaws. The bed made for a very nice nights sleep. It was a bit dated in the bathroom area, and the door fixtures and moulding were from the original building. Minor deficiencies to say the least, but nothing about this hotel wowed me or my partner.

The lobby bar was lively from 5 until we returned to the hotel late in the evening. I have stayed at other Ritz Carlton's and I wanted to say this was a special hotel that was unlike any other that I/we have stayed at, but it was not. Not a knock at all, or a reason not to book this hotel, but it's not the lavish over the top, have to come back, type hotel. It is comfortable, and a step up from most hotels.

Room Tip: Save the valet hassle and self park. $17 vs. $32 and a long wait. Not worth the extra time or mone...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2012 via mobile

Superb service and overall great stay. Some things were missed in cleaning my room, however.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2012

While the Ritz was an excellent hotel and the staff was extremely helpful, it was a bit dated. If you are looking for comfortable and modern, there are better options in the neighborhood, but if you prefer the traditional Ritz feel, this is an excellent choice.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 9, 2012

Should your travels take you to Buckhead, consider staying at the Ritz Carlton. The chain's downtown property is my preferred location in Atlanta, but this hotel is perfectly adequate. The location is good.

The rooms are wonderfully updated and create a welcome environment for a stay away from home. The lobby bar offers a lively scene with great offerings and good service. What I love about the hotel are the food and beverage offerings and the rooms. What I don't love about the hotel is the service at the front desk--long lines (at least 1-2 people in front), and at the valet parking (waits of up to 10 minutes). Regardless, I would stay again.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Panama City Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2012

Loved the accomodations. Went here for a girls weekend and this place was perfect. Felt more like an apartment. Rarely saw any staff, except for the staff holding the door open and at check-in; yet, everything was always perfect. Great Gym and they told me at the front desk they will be updating it soon - Wow, I can only imagine. Price was excellent. They honor the Government on leisure rates. In this economy, that really means a lot. Thanks Ritz!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2012

We love the RC! My husband and I try to get-away once a year to Atlanta and we love to stay on the concierge level at the RC. For sure worth the price for a special occasion!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Road, NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Atlanta
#8 Romantic Hotel in Atlanta
#8 Family Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#10 Green Hotel in Atlanta
#19 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Official Description (provided by the hotel):
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton

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