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“superb service although the hotel is a little old” 4 of 5 stars
Review of The Ritz-Carlton, Atlanta

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The Ritz-Carlton, Atlanta
5.0 of 5 Hotel   |   181 Peachtree Street N.E, Atlanta, GA 30303   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #29 of 188 Hotels in Atlanta
Johannesburg, South Africa
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“superb service although the hotel is a little old”
4 of 5 stars Reviewed June 1, 2013

We stayed at the hotel for a long weekend to celebrate a family wedding taking place at 200 Peachtree, across the road from the hotel.
We were greeted so politely by the staff, who were fantastic throughout our stay.
The lobby is lovely, and is classy, modern and sophisticated.
My only negative is that the rooms and bathrooms are slightly outdated, and they need a bit of a refresh.
The bedding is fantastic, and after arriving there following a 16 hour flight to Atlanta, we slept really well.
The location is not my first choice in Atlanta, however due to all the wedding activities centered around downtown, it really was convenient.

Room Tip: we stayed on the 22nd floor, and the views were great.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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744 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Winter Park, Florida
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2013

Stayed here for 2 nights this past week. I thought the staff was very friendly and accommodating and the lobby area was clean, attractive and welcoming. But having had stayed at many Ritz Carltons over the years, this one was not really up to the same standards, especially in the rooms. I couldnt tell that this was not just a standard Marriott. It was a great value though as I had a good rate so it was certainly worth the money. I would stay here again, although I wouldn't have paid more than what I did (170/night). Again, the hospitality of the employees was great, it was just the room itself that I felt needed an upgrade - especially the bathrooms.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 30, 2013

Stayed here for 2 nights for a Wedding; May 17-19. Being only 27 and not made of money this was my first time @ a Ritz and I think I understand why they have such an amazing reputation as being an industry leader. The quality of service and attention to detail is not really comparable to any other place I have traveled.

Upon check in you are greeted to a glass of champagne or a bottle of water. Tea and lemmonade as well as a snack are also available throughout the day in the main lobby. Everyone there is so friendly and helpful which is what allows them to earn those 5 diamond awards year after year.

The wedding was at the peachtree center and the wedding party was at the westin - both of which are literally across the street. The location can't be beat as far as downtown ATL - walking distance to the Hard Rock Cafe, plenty of other bars and resturants, the Georgia Aquarium, Olympic Park, etc.

Although parking, dinning, drinks, etc are expensive at the property if I could get the blocked rate I enjoyed for the wedding I would definitely stay here again. Thanks for a wonderful and hassle-free stay!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAlpin
Top Contributor
103 reviews 103 reviews
64 hotel reviews
Reviews in 84 cities Reviews in 84 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 29, 2013

From the complimentary glass of champagne at check-in to the lovely chocolates on your pillow at bedtime, the Ritz always meets the highest standards. The staff, without exception is polite, cheerful and able to meet all requests. They have a reputation to protect and they work very hard at it. Even with a large wedding party that seemed to be everywhere, we never felt that we weren't the most important guests they had. The only thing I can be at all critical about was the lack of electrical outlets in the room; none in the bathroom or by the bed or by the makeup table and mirror. But hardly worth mentioning when everything else is just perfect.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 25, 2013

From the time we pulled up to the time we left we were treated like royalty. When you go to the front desk, there will be a bellman there waiting for you who already knows who you are! (I think they walkie talkie it in based on your luggage tags, but it was very impressive.) The Peachtree Center Marta and Five Points station are very close so you really do not have to drive anywhere accesible by the rail line if you do not want to (Airport, Buckhead, Perimeter, Philips Arena, GWCC, Georgia Dome, Aquarium, CNN, Coke, etc). Not to mention it is in a very convenient location of downtown Atlanta. If you are not familiar with this city or "big city" activity, just try to stay north of Five points once it gets too late. and you will have a great time.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Top Contributor
93 reviews 93 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 24, 2013

The staff at the Ritz in Atlanta is amazing - So many little things they do in caring for the guests. The front desk staff, the hotel lobby staff and the bell desk crew are the best trained and friendliest I have every experienced. The Loews Chain, Jonathan Tisch CEO, has a formula for greeting guests when then enter your personal space; a smile, a hello, and how can I make your day better- The Ritz engages this friendly interchange with great aplomb and style in a formal atmosphere.
My room was a single with great sitting area, great flat screen, great feeling of well appointed. I had a special rate for the 3 nights which made the experience even better. Yes, the Rizt had great deals around $200 per night. Not sure the area on Peachtree street is the best and was cautious walking around at night. Note all restaurants in the area close at 9: or 9:30 pm so be on the alert if you arrive late. Room service menu is thin but great quality and presentation - just expensive. Do not miss a chance to stay at the Ritz.

Room Tip: I had a high floor corner room which was quiet- Beds are pillow tops and very soft - Maybe they ha...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seneca, South Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2013

Stayed here for our 25th anniversary and were upgraded to an exec. suite. Great room, clean. The staff were all very friendly, and the concierges were over the top. The Club lounge was nicely stocked, and we loved that they had top shelf liquors. The food was very good and presented nicely. Dinner at the Ritz's Atlanta Grill was great-had the private cheaters booth on our anniv. and the food and service were great! Oysters to die for, beef carpacio excellent and amazing fillet oscar. Loved every minute!

Room Tip: upper floors have a better view. try for a corner room.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Atlanta
#16 Romantic Hotel in Atlanta
#26 Family Hotel in Atlanta
#31 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Official Description (provided by the hotel):
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta

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