Stayed here for a conference held in the hotel on business. One of the nicest hotels I have ever patronized. True, the rooms weren't up to date HGTV brown/blue decorated (yawn) but exuded elegance. The museum quality oil paintings in the side lobby were unbelieveable as were the light fixtures. They even had (tasteful) chandeliers in the elevators! The best part of my experience was the staff. Friendly but not intrusive. The few issues I had were quickly resolved and always with "it was my pleasure", never a curt "you're welcome". It really felt like it WAS their pleasure to help me. Lots of restaurants within walking distance. I ate almost every meal at Alma Cocina which could be reached by crossing the lobby of the adjoining building without even going outside. Nice little free perks: wine tasting one afternoon, hot chocolate and red velvet whoopie pies. Definitely would go back.

Stayed here during a girls weekend and it could not have been nicer. The service and attention at check-in was outstanding. The location near downtown attractions such as CNN, World of Coca-Cola and the Georgia Aquarium was great - about a 10-minute walk. There were closer hotels to those attractions, but I can't imagine any providing the service and luxury of the Ritz. The bar and restaurant were superb as well!

In the era before 44 oz. beverages, giant SUVs, and McMansions, this hotel was built. Although the bathrooms aren't as large as many modern properties - meaning there's no giant soaking tub and separate walk-in shower - the rooms are spacious and well-appointed, and maintained.

So if you combine that with helpful service that manages to be friendly without that creepy bowing and scraping formality - there's a reason we don't live like the folks in Downton Abbey anymore - you will curl up in your quiet, quiet room under comfortable sheets and sleep soundly, wishing you could stay here all the time.

Wonderful! The staff are extremely helpful and accommodating. The rooms are elegantly appointed and the beds are super comfy! There is a turn down service each night and housekeeping checks to see if there are additional needs. Hot cider is available in the lobby and peach jellybeans are available too.