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“We love staying at the Ritz, but....” 2 of 5 stars
Review of The Ritz-Carlton, Atlanta

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The Ritz-Carlton, Atlanta
5.0 of 5 Hotel   |   181 Peachtree Street N.E, Atlanta, GA 30303   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #30 of 188 Hotels in Atlanta
1 review
1 helpful vote 1 helpful vote
“We love staying at the Ritz, but....”
2 of 5 stars Reviewed December 7, 2012 via mobile

We are members of the frequent users of this hotel chain. There were individuals on this trip who meet and exceeded the standards we expect. The driver Randy and the somolie were two. The room was that of a basic Holiday Inn and the lounge was as tacky as it could be with high backed velvet seats and glass balls lit,someone has even taken a perfectly good chrystal chandelier and wrapped screens around them in an effort to look contemporary. The meal would have been wonderful and was in many ways had it not been for one peice of under cooked foie gras that made me sick and kept me up all night. Thankfully there are two in Atlanta.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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761 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Georgia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 3, 2012

I had a girls' night out and we stayed here after being out on the town. The room was everything you would expect from Ritz. The service was excellent. I ate breakfast at the hotel. It was very good but somewhat expensive. I'm looking forward to my next visit.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 3, 2012

I stayed at the Ritz one night when in the area for business. In my experience, the service was top notch, starting with the valet parking. Although the "motor lobby" is a bit tight and congested, the valet staff did a good job of keeping things moving. The hotel lobby is not all that spacious, but it is nicely decorated. My room was very nice as you would expect from a high end hotel. An iPod docking station was on the night stand. The bed had an armanda of decorative pillows which were all neatly put aside by the turn down service before I returned from dinner. I thought the bed seemed too soft when I first sat it, however I slept wonderfully even though I like a fairly firm mattress. They also offer a complimentary (overnight) shoe shine service. I was particularly impressed by the rechargeable flashlight located in the closet. I felt they are serious about safety wanting to ensure everyone has a light if needed for a worst case evacuation.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bolton, CT
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 2, 2012

Stayed 3 nights for a conference at the Westin. Glad I stayed here (the Westin is a crowded behemoth of a hotel). Service was excellent, room was very good and spacious. Gym was ok, but small and limited weights. Wifi is extra. For a few bucks more than the Westin (with my corporate rate) the ritz is worth the extra $. But the food at the Atlantic Grill was just ok. Rays in the City was much better.

Room Tip: Ask for a high quiet room to stay away from the elevators. Wi fi is exta so be prepared.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2012

I had a quick stay at the Ritz Carlton and it was very nice. Room was in great shape as I would expect from the Ritz Carlton. Service was very good. Business center had many workstations and was well equipped.

Only downside was breakfast buffet was a little skimpy and oddly laid out in their nice restaurant

I would definitely go back.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 29, 2012

I stayed three nights in the Ritz-Carlton in Atlanta. Overall this was a good experience. Staff was very professional, friendly and provided good service (check in/out, breakfast, room-service).

The room is like most American hotel rooms: a big room with a desk to work, decoration/furniture not very appealing (but that is a matter of taste). Bathroom practical and clean but a bit outdated.

Food quality of both room service and breakfast was good.

No slippers and no safe, to keep valuable items locked away, which I would have expected in a Ritz-Carlton.

I payed 173 USD per night which I consider a fair price.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Warwickshire
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 20, 2012

What a lovely place to stay. Very close to the Marta and World of Coca Cola. Once again, valet parking at a price, but that is the same as anywhere else here. We didn't eat at the hotel, it was our last stop before having to fly home.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Atlanta
#19 Romantic Hotel in Atlanta
#28 Family Hotel in Atlanta
#33 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Official Description (provided by the hotel):
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta

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