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Renaissance Concourse Atlanta Airport Hotel: Traveler Reviews

3.5 of 5
1 Hartsfield Centre Pkwy, Atlanta, GA 30354
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Renaissance Concourse Atlanta Airport Hotel
Ranked #41 of 194 hotels in Atlanta
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384 reviews from our community

Traveler rating
    157
    143
    48
    25
    11
See reviews for
Families
63
 
Couples
86
 
Solo
50
 
Business
128
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wilmington, Delaware
1 review
“Nice Hotel But Shaky Service!”
3 of 5 stars Reviewed February 10, 2013

I had a weather related layover in Atlanta and booked the hotel for one night. I arrived late and tired so I was looking to get to bed promptly so I could catch an early flight back home. The guy at the front desk was nice but when I got off at the fourth floor, I realized the entire floor was undergoing major renovations. There were tarps, buckets, loose drywall, paint cans and all kinds of hazards between me and my room... which was somewhere through the construction zone. Why would ANYONE book a guest in a construction zone? I went back down and requested a room on a floor without the mess and his reply was.. "You requested a King bed..." I said "No... YOU suggested a king bed..." Anyway, he gave me another room on the tenth and it was just fine.

However, something about the smirk on his face gave me an unsettling feeling. So when I was getting ready for bed, I decided to set a “Back-up” alarm on my phone just in case I did not get the promised 5:30am wake-up call. Sure enough, at 5:40, I was awakened by my smartphone alarm because there was NO WAKE UP CALL. I was so tired from travelling from the West Coast, I am sure I would have slept right through and missed my flight! It was one of two things… either incompetence or vengefulness… take your pick... neither one is favorable!

Next time I am in Atlanta… I will make sure I book a Hyatt!

Room Tip: Ask to be on a non-construction floor!
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Charles W about Renaissance Concourse Atlanta Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
97 reviews 97 reviews
41 hotel reviews
Reviews in 56 cities Reviews in 56 cities
27 helpful votes 27 helpful votes
“Unexpected pleasant surprise”
5 of 5 stars Reviewed February 5, 2013

Our Asheville Video crew got bumped from the last flight of the day and we ended up in this hotel. My mood was foul from being stuck in Atlanta on a cold drizzly night, but the front desk had some great people that helped set that straight. That, plus a good room service menu backed up with some very quick service. The hotel was a bright spot in an otherwise miserable travel experience.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Consistently Pleased”
5 of 5 stars Reviewed February 1, 2013

I have visited this hotel over the course of 8 months and have been very impressed by the rooms, the service and the food. The food and drink is very good, although pricey. Not a problem if you are staying for business. Above my budget for personal/pleasure stays. Nice view of the airport. If jet noise is a problem for you, request a city-side room. AIrport noise starts around 6-7 am and does not letup until teh last evening flight - around 11pm. Didnt bother me and i liked having a balcony. Get a breath of fresh air and watch the planes. Beds are very comfortable - in fact, i used to look forward to my visits to get a good nights sleep.
Renovations started in late November and can be annoying and noisy. That said, I would still choose to stay here even with the renovations.

Room Tip: City-side for quiet, airport side for a balcony but plenty of jet noise.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louisville, KY
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Business and Pleasure Trip”
4 of 5 stars Reviewed January 31, 2013

Had a business meeting at the Renaissance Concourse January 25-26. I was very pleased with the hotel. Easy in and out. Good rate. Our group will be back. There was some construction going on but the noise was not that bad. Stayed an extra night to visit the area. Had a balcony with a "view". Watched planes landing and taking off. For being so close to a very busy airport the plane noise was minimal and did not bother me.

Room Tip: Be sure to ask for a balcony if you want to watch the planes.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 23 cities Reviews in 23 cities
142 helpful votes 142 helpful votes
“Great stay but, construction is on going....”
5 of 5 stars Reviewed January 25, 2013

Stayed for New Year's weekend at the Renaissance. Paid Marriott Rewards rate of $89.00/night which included breakfast. We stay here on a regular basis and have always been treated very well.

The Topeka Kansas Band was staying here as well. about one hundred of the nicest, well behaved, polite teenagers you would ever like to meet. They were playing at half time for the Chick-fil-a Bowl. No late night noise or running up and down the hallways. Other than seeing them at breakfast or on the elevator, you would not have known they were there.

We had a large room on the top floor. We are early risers and were not disturbed by the (renovation) construction going on down the hall that started around 7:00 a.m. Had I been trying to sleep in, it may have been an issue. Be aware that this construction will be going on for quite a while.

The parking lot was full each night and I had to park about 150 yards away from the building. No big deal, just some needed exercise.

Check in and check out were quick and easy. The bill was correct.

We'll be back in April.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by Kevbat for Atlanta
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Additional Information about Renaissance Concourse Atlanta Airport Hotel

Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance
Address: 1 Hartsfield Centre Pkwy, Atlanta, GA 30354
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Atlanta
#45 Business Hotels in Atlanta
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Renaissance Concourse Atlanta Airport Hotel
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