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“Modern and Elegant” 5 of 5 stars
Review of Renaissance Concourse Atlanta Airport Hotel

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Renaissance Concourse Atlanta Airport Hotel
3.5 of 5 Resort   |   1 Hartsfield Centre Pkwy, Atlanta, GA 30354   |  
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Ranked #40 of 191 Hotels in Atlanta
Certificate of Excellence
Marietta, Georgia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Modern and Elegant”
5 of 5 stars Reviewed January 23, 2013

My husband and I staycationed here for a date night! The hotel itself was very contemporary. The staff was friendly and accommodating. Good customer service is so hard to find but not this hotel. It made me want to stay at more Renaissance hotels for future travels. The room layout was large with modern furnishings and a huge bathroom. I thought there would be lots of noise from the airport but I slept like a baby. The only con is that dang $12.00 parking. Other than that, my kinda' place to stay! I will be back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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785 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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Charlotte
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 22, 2013

Agree that the hotel is very elegant and the views of the airport are amazing. We went to see the planes but the construction was louder than the airport itself. They were running jackhammers when we arrived at 4:30pm on Saturday. We asked when it would stop and they said 6:30pm and then start up again at 9am on Sunday morning. There was no notification on the website or when we called about the construction. We asked for a roll away bed and were told there was a $25 fee which was not listed as a fee on the website. And then we were charged $16 for parking each car (had 2 cars), which was listed on the website but thought was too high for the location. Between all of the noise and fees, we decided to move to another hotel, which ruined our weekend because we came to see the planes land.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MO
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stayed here on the evenings before and after an international flight. Shuttles run the short drive every 20 minutes. They even adapted to a heavier load day with more buses. No worry here! Everyone we encountered on staff was courteous, friendly, and professionally helpful. Nice, large, clean room on both stays. I thought flight noise might be a problem...no, slept well. Remodeling continues on upper floors, but stopped by an appropriate evening time.

(Hotel...time to review the pay for wifi decision.)

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oakville, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 19, 2013

Even though I went for a business trip, it ended up being a holiday, spending time with family who lived in Atlanta. It was pride to bring them to this hotel, because the layout is absolutely amazing. As you walk towards the front entrance, the doors automatically open up. Glass elevators in the center were a welcome change from the traditional elevators in the corner of the building. Rooms were large and clean. They replenished the consumables every day, plenty of newspapers to take in the lobby, to last a whole day. Courteous staff. The only things that they could improve upon is 1) maybe have a coffee machine in the guest rooms 2) offer free coffee in the lobby, provide better parking rates and maybe, allow an hour or so free parking, instead of charging from the first minute and allow in/out privileges to guests who are parking overnight.

Room Tip: The hotel was full when i stayed - got a room on the fourth floor - still was quite nice. I am sure...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 18, 2013

This was a pleasant surprise as I didn't have very high expectations. When I arrive in my room, there was a tray with cheeses and fruits and a bottle of wine. I was there for a business meeting. But it set such a nice tone for the rest of the stay. The room was very comfortable. The meeting facilities are superior and everything worked like it was supposed to (audio, visual, meals, etc.)

If you're looking for a meeting hotel I would recommend this property.

Room Tip: Room 747 facing outside (rather than into the interior lobby) was nice! It was close enough to the...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 13, 2013

We stayed at the Renaissance as we usually use Marriott Group when possible when travelling because of the service levels.
The location is very handy if you are in transit at the airport as it is a quick shuttle drive. Also, the views of the aircraft landing / taking off are really impressive.
The room was standard Marriott - very good - and the bar / restaurant were fine, but the whole place (especially in the restaurant atrium area) felt so big and impersonal that it was a dissapointment compared to the usual good Marriott standard.
We would use the hotel again but only for transiting.

Room Tip: The rooms looking onto the airport are great and there is no noise.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, AL
Level Contributor
214 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed January 8, 2013

Our group has stayed at this hotel for years before leaving on SCUBA diving vacations, driving over the night before and taking advantage of the park & fly rate. However since the new International terminal opened the only way to get from the hotel to the airport is take the shuttle to the domestic departures, then grab the shuttle between the domestic and international, a lot of effort when packing dive gear. So we opted to take taxis, inquiring on Friday Night at the front desk about availability of two vans (6 passengers) and were told by both staff that they would be lined up outside, and at the most a 5 minute wait.
Saturday morning we went to the front door to find nobody available, so we asked at the front desk and told we would have to wait. After another 10 minutes we asked the front desk to please call, he returned to tell us the service they use doesn't have vans...we asked him to call for 3 taxiis...after an additional 10 minutes nothing, so I found a local service using an iPhone APP and called myself. Total time to first taxi was 35 minutes.
We are already booked for our next trip in April...guess where we are NOT staying.

Room Tip: No shuttle to International Departures.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Concourse Atlanta Airport Hotel

Address: 1 Hartsfield Centre Pkwy, Atlanta, GA 30354
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Romantic Hotel in Atlanta
#41 Business Hotel in Atlanta
#46 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance

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