The hotel staff service was fit for queen! The hotel property was definitely not! I came to Atlanta for a night's stay to visit my dad. Upon finding my room (Rm. 322) , which was not labeled and ironically next door to the Governor's Suite, I noticed the guest floors were ripped. The wallpaper on the walls in the hallways were also ripped. I have a dog, so we stayed in one of their "pet friendly" rooms. I paid a pet fee for my dog and signed papers so my dog could stay in the room. The room's carpet had alot of stains, the balcony condition was gross! Wouldn't let my enemy sit on that furniture! Self parking in the ad said $15/night but was told that rate was for 3 hours, $30/night valet was cheaper. The closest working ice machine was on the 10th floor, our room was on the 3rd floor. Upon leaving, we were escorted by large cock roaches. I've visited Atlanta numerous times with my dog and had much experiences at other pet friendly hotels. This was not worth the money. If it weren't for the fact that I was only there for one night and also for the great service from the staff, I would've checked into the Hilton. They have a higher pet fee but the rooms and atmosphere are worth the price.
- Official Description (provided by the hotel):
- Crowne Plaza Atlanta - Midtown combines exceptional passion for service with attention to each detail in order to ensure a wonderful stay. From the welcoming southern charm to the stunning views of the city skyline, Crowne Plaza turns your journey into a memorable experience. ... more less
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- Also Known As:
- Melia Atlanta Hotel Atlanta
- Renaissance Atlanta
- Atlanta Renaissance