I must say, this hotel is a pleasant surprise. I recently moved my company to Atlanta and was previously staying at the Town Suites around the corner from this hotel. Come November, I will no longer use the town suites as my staff's go-to hotel for one reason, and one reason only. That reason is a gentleman by the name of Erik Owes. A few weeks ago I received an email from a Erik Owes at the Doubletree introducing himself and welcoming my company to Atlanta. Although, I'm not sure how he found me and my company, but I was very impressed that Erik not only took the time to send this email, but also knew to congratulate me and my staff on recently being honored as one of the top ten leaders in our industry. I must admit, I was a tad bit leary of this hotel, but upon Erik reaching out to setup an appointment with me to showcase the doubletree, my opinion immediately changed and I made a reservation shortly after to test out this hotel. Erik ensured a stay that would exceed my expectations and that is exactly what happened. This alone is why I will no longer lodge my staff at town suites and will make sure we stay doubletree north druid each time. The entire staff here is wonderful, however Erik's efforts shown really standouts out from any customer service I've ever encountered within the last 10 yrs and I'm pretty old. LOL. I highly recommend this hotel to the tenth power
Again, this hotel maybe older, but the staff here is Golden!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Good Day RisherFamily,
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I would like to thank you for making the change to the Doubletree by Hilton Atlanta Emory Area as your hotel destination.
We appreciate the time you took to find us on Trip Advisor and for you’re very positive response. I am very pleased to see that Eric as well as all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.
I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.