My experience was very pleasant, EXCEPT, trying to understand why this hotel would have such a small and very old school type bathroom. Tub/shower, thats 70's stuff. I will say that the staff there in Atlanta gets it. I had a cell phone charger that didn't work, and the conceirge spent 2 days trying to find and getting me a 10 dollar item. Great job! This hotel is great for families and is at a great location in the city of Atlanta. Work out place was top notch, food also above average. Thought there conceirge room was nice, still a grade below the marriott properties. Overall, this property serves the masses well.

We're local to Atlanta, but needed a place to stay while our home was undergoing some repairs. We rolled the dice, pricelined a hotel, and ended up at the Sheraton. We couldn't have been happier with our experience. The staff was friendly, the rooms were nice, and the service was excellent.

Right from the get-go, we were impressed. A friendly valet helped us with our belongings out of our car. When we went to check-in, the staff treated us like we were a platinum or gold member. Although I am a Gold Hilton Honors member, and I get great service at that chain for being at that level, I have pricelined other hotels before and my general experience has been that when you priceline a hotel, the hotel check-in staff treats you like you're a beggar. Not the case here. The check-in staff was super-friendly, saw when they saw we were with a small child, they upgraded us for free to a bigger room. As I said, they acted as if we were a platinum or gold member of Starwoods.

As for the rest of the stay, everything was more than adequate. A nice and friendly bell-hop helped us to our room, and unloaded our bags for us. We ate at the hotel's restaurant and had a good meal with friendly service. Finally, when we checked out the following day, the valet was friendly and helped us load our bags in our car with a smile. All in all, I would recommend this hotel to anyone. We will be sure to recommend this hotel to our friends and family when they visit Atlanta.

Great room, good food and great service. It is truly a full service hotel with the emphasis on service. Paul Bolhuis, the front desk manager, went out of his way to be available, nhu helpful and considerate. Will definitely stay there again.

My work took me to Atlanta and stayed here for a week as this was close to my conference centre. The hotel does not have a classy look about it, but the room was decent with a clean bed and the best part was complimentary Internet. I got a room on the top floor and had a decent view. The room service did a great job but I never received the morning newspaper. The staff was friendly and courteous.

I tried the breakfast in their restaurant but found the waiters not very friendly. The buffet spread was also nothing great. Improvement required there for sure...