I stayed at the Sheraton this past year for DragonCon, Labor Day weekend. I admit I only stayed there because I was able to find it cheap on Hotwire. I had stayed in every other host hotel for DragonCon (Hilton, Hyatt, Marriott, and Westin) but never the Sheraton. I admitted this to the staff upon check-in (that it had been my last resort and the cheapest) and they were incredibly friendly about it. They said 'We bet you'll choose us next time!" and were cheerful and upbeat.
The rooms are fine, especially compared to the other downtown hotels. The Hilton does have bigger rooms, but this size is pretty similar to the Hyatt Regency. The linens are fine, the beds comfy, the bathrooms nicely sized.
What I liked best was the staff. No other hotel had staff that dressed up. The Penguin as your concierge is ten times better than a regular concierge. Yes, I do want to be checked in by Catwoman, thank you. They were also extremely friendly, and happy to help.
My kids loved the indoor pool. The handicapped rooms are spectacular! They were huge and with sofas. I have never, in all downtown Atlanta hotels, ever seen such a nice handicapped accessible room. It was beautiful and spacious.
I didn't really like that it was a longer walk to events than other hotels, but at least it was nice and quiet at night.
So where am I staying 2013 at Dragon*Con? The staff was right. I chose them on purpose this time. I even booked a club-level room, so I can check out all the amenities even better than before. I've heard good things about the club-level lounge, and am looking forward to checking it out.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for your review. It is obvious that we left a lasting, positive impression on you for you to be able to recall all of the details so clearly from last year's Dragon Con! We are so glad that our staff was right in predicting you will be staying with us again over this year's Con. Thank you for your kind feedback on our guest rooms and poolside Garden Courtyard as well. We hope you have an even better experience this year and are positive you will enjoy your Club Level upgrade! Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.