I was in town for market, and not wanting to spend a ton for the Westin I used hotwire and ended up at the Sheraton. Location was fabulous - short walk (though uphill!) to Americasmart. Probably wouldn't have been as great if not going to Americasmart. The staff was friendly and knowledgeable. The food was good.
The problem is that the rooms are TINY. They only include 3 small drawers under the TV and the bathroom counter was practically nonexistent. Additionally, there were no shelves or drawers under the bathroom counter to place anything to try to free up some counter space so your stuff ends up on the floor if you want any semblance of space.
Also - you have to pay $12.95 for 24 hours of rather slow wireless. I don't mind paying for internet service in a hotel. However, $12.95 seems outrageous for the slowness of speed. Additionally, you have to pay $12.95 for each device. You are not given a code to use on your other devices that use wireless. Thus, if you want to use your iPad or iPhone's wireless capabilities you have to pay an additional $12.95 per device.
The walls are rather thin as well, so I could hear my neighbor's television as well as when they left every morning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 13, 2012
Thank you for your candid review and for sharing your experience with us. We appreciate your kind words on our location, staff and food. We are sorry to hear that you did not enjoy your room as much. Most travelers consider our guest rooms to be above average as they have gone through a complete renovation recently. We also regret to hear you had an issue with the Internet connection. Our prices are certainly consistent with other downtown Atlanta properties. Guests are also welcome to take advantage of our complimentary Internet access in the Link@Sheraton located on the third floor. We hope to see you again. Until then, safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.