Not a great place, certainly not for the price. Next to the Philips Arena -- yeah, a plus, unless you arrive when a concert is letting out and it takes 20 minutes to drive the last two blocks to the hotel.
On arrival the sign in the hotel driveway saying that I was going to pay $30 a day for parking was a surprise, "billed to your room."
Then at the check-in desk I was told that I had booked two rooms for one day instead of one room for two days. No, I clearly told the reservation clerk I wanted one room for two nights; she said I needed two different reservations since the rates for the two nights were different; she even stated they would link the two nights' reservations so I wouldn't have to change rooms. But the check-in desk clerk asked me if perhaps I hadn't confused the reservation I made, before he eventually fixed it.
In my room, every TV station was 80% static and not viewable.
I had joined the "Omni Club" or whatever so my internet was free, but it was limited to 3 MB -- not cool for a business hotel. I wound up using my own portable hotspot.
Other places I've stayed include a free breakfast, the Omni includes a free coffee. Sitting on the desk in your room is a $6 bottle of water, billed to you if you open it.
And, after checking out, the garage valet said I needed to pay my $60 parking charge in cash, since the credit card machine wasn't working and the charge had not, after all, been "billed to your room" as both the sign and the parking receipt said it would.
There was a beautiful view of downtown Atlanta from my window, but I'd rather have a hotel which is more accessible and has better facilities and is less mistake-prone and less eager to grab every extra dollar they can. Not everyone is on an expense account.
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- Also Known As:
- Omni Hotel At Cnn Atlanta
- Omni Hotel Cnn Center
- Omni Atlanta
- Omni Hotel Atlanta