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All 194 Atlanta hotels

Omni Hotel at CNN Center: Traveler Reviews

4.0 of 5
100 CNN Center, Atlanta, GA 30303 (Downtown)
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Ranked #60 of 194 hotels in Atlanta
Most recent review
4 of 5 stars Reviewed February 15, 2013
ba340 Los Angeles
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730 reviews from our community

Traveler rating
    263
    255
    111
    60
    41
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Families
114
 
Couples
110
 
Solo
61
 
Business
345
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Nice hotel, convenient for Philips Arena”
4 of 5 stars Reviewed February 15, 2013

Adjacent to CNN/Philips arena. Stayed on the top floor (15th). Room on the small side. Bed a touch firm but an otherwise a clean room. Old style TV deflinitely out of place these days. Water pressure in the shower lower than expected.Constant thrumming of the roof mounted A/C system drowned out any exterior noises and was actually a good thing.
Restaurant "Prime Meridien" on the lobby level - excellent.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuscaloosa, Alabama
1 review
1 helpful vote 1 helpful vote
“STOLEN PROPERTY”
1 of 5 stars Reviewed February 12, 2013

A Valet staff member stole my great grandmother's ring.
The mangers and supervisors did absolutely nothing to act on it and were extremely sketchy.
If for some reason you must stay there, DO NOT I repeat DO NOT valet your car. If you have to park in South Carolina and walk to Atlanta, I suggest you do that. I for one can say I will never step foot in that hotel again. Unless the police require me to go for a follow up on the police report.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Victoria_Hale about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
February 28, 2013
Hello:

I am sorry to hear of your unfortunate incident, please accept my sincerest apologies, I certainly hope a speedy resolution is reached by the Atlanta Police Department along with our Security Team. Your concerns regarding the reaction of the staff has been forwarded to the necessary department heads for further investigation and to be addressed accordingly. Once again please accept my sincerest apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GA
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Great Location and Customer Service!”
5 of 5 stars Reviewed February 12, 2013

Stayed here for a customer convention. My husband came along for an early Valentine's stay. Upon arrival you may be taken back at the level of service and greets and everyone directing you to your location but be prepared for that level service for the rest of your stay. It is conveniently located in the CNN center so there are plenty of restaurants and whatever else you may need right there on site. We ate dinner in the CNN center at one of the restaurants and ended the night with cocktails in the bar in the hotel. The beds are a little hard is probably about the worst I can say. It was a great stay and I will definitely will be back.

Room Tip: I paid extra for an upgrade. I think you will get a great view wherever you are in this hotel.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great service and very friendly staff.”
5 of 5 stars Reviewed February 11, 2013

The stand out for my husband and myself was the prompt and friendly service we received at this hotel. The people at the counter were so helpful and kind! We were pleased with our room which was located on the 10th floor of the north tower. There were double beds and a comfortable chair as well as a desk in the well appointed room. The bathroom was attractive, spacious and clean. The bed was comfortable but a little small for us. Although we didn't use it, there was free wifi and 24 hour room service. We ate breakfast at the Prime Meridian restaurant and again the service was excellent. We had the buffet which was adequate for our needs but not extensive. We had to attend a graduation at the Philips Arena and were pleased that it was accessible through the food court without even having to go outside. CNN is also located here and there are tour tickets are available in the food court. Great location. We flew in late and checked out after our event so we didn't get to explore much more of this hotel even though the staff graciously accommodated us with a late check out. I hope to stay here again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plumley
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“Great Location”
4 of 5 stars Reviewed February 10, 2013 via mobile

Part if CNN centre close to Olympic Part coca cola experience and aquarium Great helpful staff. Rooms could do with modern decor and tv but they are clean and comfortable Lots of fast food places in CNN centre

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Omni Hotel at CNN Center

Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel At Cnn
Omni Hotel Cnn Center
Omni Atlanta
Atlanta Omni
Omni Hotel Atlanta
Address: 100 CNN Center, Atlanta, GA 30303
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Atlanta
#38 Family Hotels in Atlanta
#49 Business Hotels in Atlanta
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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