We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Hotel at CNN Center: Traveler Reviews

4.0 of 5
100 CNN Center, Atlanta, GA 30303 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Omni Hotel at CNN Center
Ranked #58 of 194 hotels in Atlanta
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

711 reviews from our community

Traveler rating
    258
    244
    110
    58
    41
See reviews for
Families
113
 
Couples
103
 
Solo
61
 
Business
336
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gadsden, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Convenient Location, Great Service, So-so Everything Else”
3 of 5 stars Reviewed December 28, 2012

The location of this hotel relative to many downtown attractions is great. We went to a Hawks game and a Falcons game, and easily walked to both. However, you may encounter a lot of downtown traffic getting to the hotel if you hit the city at the wrong time.

The service was excellent. Every single hotel employee we encountered was friendly and accommodating. The rooms were nothing special. Our room had a great balcony view of the city, which was nice. Beds were pretty comfy. Most items in the room (water, starch, etc.) were for sale, and not complementary. The shower also was pretty stopped up. Pretty good place, but it's price and traffic issues are drawbacks.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Michael A about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
January 25, 2013
Thank you for your comments regarding your visit. We appreciate your feedback and are delighted that our location was perfect and that you enjoyed our service. Your comments are being reviewed and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Loud, poor service”
2 of 5 stars Reviewed December 23, 2012

While this hotel was very convenient (we were attending a basketball game), I was disappointed that we could hear every word spoken in the room next door. Even worse, we could hear the DOG next door on the 25th floor. Why does this hotel allow dogs, and why would they put us in a connecting room next to a dog? While the dog didn't bark the entire night, we could hear the dog as late as 11pm and early as 5. When checking out, I stood in line for 15 minutes to complain to the person working at the desk. Unfortunately I didn't actually get to speak to her because she was too busy helping the people in front of us fix their bill (they were billed for 5 rooms instead of 3). Given we had to be somewhere, I finally gave up and walked out.
If you stay here, make sure you don't have a joining room, and I guess you better ask if a dog is in the room next door.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask luvmarissa about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
January 23, 2013
Hello,
Thank you for taking the time to give us your feedback. I am disappointed that you were inconvenienced during your recent visit to our hotel. I assure you that we take such matters seriously and have discussed your concerns with the appropriate managers. Thank you for your business and invaluable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BUTTE
Top Contributor
72 reviews 72 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“The place to stay”
5 of 5 stars Reviewed December 19, 2012

Big hotel connected to the CNN Center. The convention center is just up the block. Centennial Olympic Park is just across the street. Our room had floor to ceiling windows overlooking the park. The staff is very helpful. It was also nice to be able to walk thru the hotel and then thru the CNN Center without going outside. Our room had lots of space. Would stay there again. Great view of the city.

Room Tip: Ask for a room facing Centennial Olympic Park
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Helen B for Atlanta
Ask Helen B about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
December 25, 2012
We are happy to hear that you enjoyed staying at the Omni Hotel at CNN Center. I Thank you We appreciate your positive review and comments and hope to have you back for many years to come!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Omni Atlanta”
5 of 5 stars Reviewed December 18, 2012

Great Hotel Went There thru the Marta Train System 7 Stops from Airport,Service Very Good,Staff was Very NiceNear all Location in Downtown Atlanta Rooms were Very Nice and Big Great View,Restaurants and Bar Very Nice Good Food also

Room Tip: Marta Train Service 7 Stops From Airport
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask eddie3500 about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
December 26, 2012
It sounds like you had a wonderful experience while staying with us at the Omni Hotel at CNN Center. Thank you for your kind words. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“southern hospitality at its best”
5 of 5 stars Reviewed December 15, 2012

big hotel and a nice room. but the staff are amazing. as a northerner I forget about southern graciousness and my oh my, southern gals know how to charm.

in a world of big chain hotels, the trappings are pretty much the same so it's all about the service.. and the omni is all about service. it really makes one feel special.

the only negative; old crappy tv in the room.. c'mon, omni, really? a big clunky tv with lousy picture and sound? I know I am supposed to be out and about,but when I return to my room I would like to watch the news ( for some reason CNN is prominently displayed, heh heh) and it does detract a bit from the experience. the tv does, however, make a decent night light. ahem.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mench44 about Omni Hotel at CNN Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review
December 26, 2012
We appreciate your review and we are glad you chose to stay with us. We apologize for your dissatisfaction with our décor. We take all comments seriously and share them with our management staff. We hope you will stay at the Omni Hotel at CNN Center in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheraton Atlanta Hotel
Great value on a similar hotel
Atlanta, GA
4 of 5 stars 877 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Atlanta
Trendy
Ellis Hotel
Ellis Hotel 4.5 of 5 stars 694 reviews
Family-friendly
Mandarin Oriental, Atlanta
Mandarin Oriental, Atlanta 4.5 of 5 stars 329 reviews
Luxury
Hilton Atlanta
Hilton Atlanta 3.5 of 5 stars 887 reviews
Near the beach
Hyatt Regency Atlanta
Hyatt Regency Atlanta 3.5 of 5 stars 757 reviews
Show Prices ABS:HotelCheckRates-d673806?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1026630?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d217482?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d86214?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Atlanta hotels
Marriott Marquis Atlanta 4.0 of 5 stars 912 reviews Sheraton Atlanta Hotel 4.0 of 5 stars 877 reviews Hilton Garden Inn Atlanta Downto... 4.0 of 5 stars 396 reviews Courtyard Atlanta Downtown 4.0 of 5 stars 116 reviews
Show Prices ABS:HotelCheckRates-d89377?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d86238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d673799?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1736251?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 194 hotels in Atlanta, ranked by popularity

Been to Omni Hotel at CNN Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Omni Hotel at CNN Center

Also Known As:
Omni Hotel At Cnn
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Atlanta Omni
Omni Hotel Atlanta
Address: 100 CNN Center, Atlanta, GA 30303
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Atlanta
#34 Family Hotels in Atlanta
#46 Business Hotels in Atlanta
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Loews Hotels, Expedia, Travelocity, Orbitz, Tingo, Venere and HotelsClick so you can book your Omni Hotel at CNN Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Omni Hotel at CNN Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Omni Hotel at CNN Center
Enter dates & see best prices* (from our partners)
Show Prices