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“Nice Stay” 5 of 5 stars
Review of Omni Hotel at CNN Center

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Omni Hotel at CNN Center
4.0 of 5 Hotel   |   100 CNN Center, Atlanta, GA 30303   |  
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Ranked #24 of 188 Hotels in Atlanta
Lenoir City, Tennessee
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Nice Stay”
5 of 5 stars Reviewed November 28, 2012

This is an excellent place to stay in Atlanta. You can park your car at arrival and walk to many area attractions. We were there for a Hawks game and Thanksgiving. Everything was clean and as advertised. I suggest joining the "Select Guest" program before you go ...it gets you free wifi service ($10/day) as well as a morning beverage delivered to your room each day (coffee, tea, cocoa, juice.) I found the price for valet parking high ($30/day) but not unusual for downtown areas.

Room Tip: Join the Select Guest program for free WIFI
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
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Denver, Colorado
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 25, 2012

We had a great stay at the Omni. Staff was excellent and very helpful, room was fine, and the location was great! I would highly advise signing up to become a select guest. It's free, and you get free in room wifi, and free paper and beverages every morning. Totally worth it.

Room Tip: We stayed in the north tower and had a view of the city. In the south tower you are looking right in...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, December 3, 2012
Thank you for your review of our hotel and staff. It sounds like you had a lovely experience while staying with us at the Omni Hotel at CNN Center. We look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
101 reviews 101 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed here for one night after Thanksgiving. The hotel has two towers, with the bar and other amenities in one and the ballroom, gym and other meeting space in the other. The rooms were clean, spacious and well appointed. The bed linen was sublime.

Service was good - warm and welcoming on arrival and when using the car valet service.

The gym has multiple cardio machines and a good selection of weight machines and dumbbbells.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, December 3, 2012
Thank you for your feedback. We are delighted to hear that you enjoyed the room, service and the fitness center during your stay at the Omni Hotel at CNN Center. If you find yourself back in Atlanta, we hope you will once again stay with us at the Omni Atlanta.
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Montgomery, Alabama, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2012

Our visit was as guests of the NBA Basketball folks as our son was part of the half time show at the Hawkes & Miami Heat game. We were welcomed and checked in and everything was in our room by the time we finished going up the elevator. This is a 5 star hotel, and we are not really used to such. Of course the hotel has many things to offer, they do have a great ppackage for ballgames and just visiting the complex center. A great location and easy access to get to from the interstate. A must on your bucket list, or a great treat for the wife...

Room Tip: For a couple check out the corner rooms for a great view of the city. For children check out the int...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, December 3, 2012
We are happy to know that you were satisfied with our customer service and our property. Please come back and stay with us again at the Omni Hotel at CNN Center.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 21, 2012

Great Location for all the downtown activities. Right next door to Philips Arena and the convention center. Walking distance to the aquarium, the Coke museum, Atlanta Underground. Rooms average size but clean and nice.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, December 3, 2012
Thank you for your kind words in regards to your recent stay at the Omni Hotel at CNN Center. It’s nice to hear that you enjoyed our location to the local attractions. Please come back and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malawimike
Top Contributor
66 reviews 66 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed November 19, 2012

Stayed just one night at the Omni to attend a concert at the arena that is connected to the hotel. Terrible experience. There does not appear to be ANY sound blocking between the hallway and the rooms. People just walking by and having conversation could be heard clear-as-day in the rooms. We had trouble going to sleep because of hall-way noise, and then woke up MUCH earlier than we wanted to because of all the people walking by and talking. It almost feels like it is amplified in to your room! So after NOT getting to sleep in like we wanted, I made a cup of tea with the in-room coffee maker. My friend doesn't drink coffee or tea - so this was the first use during the stay. My tea tasted like coffee, so I checked the coffee maker and the filter-pack had been left in the coffee maker from the previous guest. GROSS! Last complaint: the inside shower curtain was not just dirty, it looked nasty. Not moldy or anything, but it really needed to be retired.

The good: nice location, staff seemed nice, nice amenities. The bed was comfy - just wish we could have slept in.

Seriously - other hotels exist in the area, probably much cheaper. If you want to sleep, find another hotel. We paid $230 for the night and got about 6 hours of sleep at best because of the noise. If I had been there for longer than a night, I would have left and found another place to stay.

  • Stayed November 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, December 3, 2012
We appreciate that you took the time to leave a review in regards to your stay. Please be assured that all your comments will be shared with our management team. Thank you for staying with us and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

This was a very convenient option if you are going to a football or basketball game. We stayed in the north tower which seemed to not be the tower for conventions. I did like hw quiet the floors were. We had a corner room with the very best views. I actually had a wonderful experience at the hair salon. I found it a little weird that they had no one on site for a mani-pedi with a spa and salon on-site. The bar staff was great and personal, our first barista had a wonderful memory and made the best apple martini's (forgot her name) Omar took care of us on the other nights, cool and confident, very friendly and made great drinks. I really liked this place, very few negatives - to include the valet service, they really need to work on customer service in this area. The chef at the morning buffet was funny and personable. I will stay again.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Hotel at CNN Center, responded to this review, November 20, 2012
We are delighted to read your review of your second stay with us. We hope to see you back at the Omni Hotel at CNN Center soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Hotel at CNN Center

Address: 100 CNN Center, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Atlanta
#10 Luxury Hotel in Atlanta
#12 Romantic Hotel in Atlanta
#21 Business Hotel in Atlanta
#21 Family Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Hotel at CNN Center 4*
Number of rooms: 1067
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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