From the bell hop on the first day to the front desk not knowing to spread pre-paid parking cost across the board for all 5 rooms so there would be no confusion in the motor lodge. Instead they put all pre-paid parking on one room which left the other 4 showing unpaid in the system. Wasted my time in the motor lodge with the cashier trying to figure out what was going on when me and my family should be enjoying downtown Atlanta. Our room had a leaking sink faucet when the water was turned on, the bell hop seen the issue and he stated he would let the front desk know. Waited for 1hr and no one came. Then I phoned the problem in and seems like no one cared to address the situation. Did not have no time for the non sense for we came to enjoy our family vacation. With the exception of a few friendly faces in your staff the rest of them need ATTITUDE ADJUSTMENTS!!!!MAJORLY....NOT THE KIND OF REPRESENTATION YOU WANT FOR YOUR BRAND!!! just totally disgusted in the hyatt brand.
- Official Description (provided by the hotel):
- Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more less
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- Also Known As:
- Hyatt Regency Atlanta Hotel Atlanta
- Atlanta Hyatt Regency
- Hyatt Atlanta