I booked a room at the Hyatt as part of a conference I was attending. There were over 1000 people in attendance and when signing up for the conference, we could book our room for a special "conference" price if we told them we were attending the particular conference being held there. Imagine my suprize when told parking for the hotel was $32 a night, but that parking was available down the street (having to walk past two sketch bars on the way), for $18 a night. When checking in, the person at the front desk asked what floor I wanted to be on and I told them I didn't particularly care. So she said she would put me in a "quiet room". They gave me a room on the 18th floor.The room was in a tiny corner right off the elevator so I wasn't sure how quiet that would be. Then when I walked into the room it was the smallest hotel room I had ever been in!! It consisted of a queen bed within touching distance of one wall, a small chair to the side of the bed and then the window. There was a desk at the foot of the bed and the TV was build INTO THE WALL as there was no other place for it. You could extract it from the wall so you could watch from the bed or the small chair and then retract it back into the wall because there would have been no way to walk around it. The bathroom had no door on it (because there wasn't room for a door), a small shower (no bathtub), a toilet and a tiny sink. It was though they had taken what would be a small janitor closet and made it into a "room". There was no place to put luggage except for on the bed.
I called the front desk to inquire if all the rooms were that small and was informed that was the room that was included in the price of the conference ($161/night) but I could be "upgraded" to a "normal room" for $18 more per night. I couldn't believe that every person attending the conference was being booked into these small janitor closet sized rooms. She said whe would check on a different room for me. I was moved to a "normal" room which was regular size and was quite happy there. Looking at my receipt later after checking out I discovered that they indeed charged me for an additional $18 for a full sized room. I really feel like I had been taken advantage of and I just wanted to let everyone know to beware before you book the room. Do your negotiation *before* you actually book it and let them know you don't want to be booked into the tiny janitor room.
The expenses for the trip were paid by the company but I would not stay there again. I truly feel like there is no way the 1000 people at that conference were staying in the closet rooms. A large bottle of Dasani was $5. And the hotel itself was very pretentious. Knowing what I know now, I would have booked a different hotel. Now, if one enjoys being in a "cozy" environment, this would surely satisfy that desire.
- Official Description (provided by the hotel):
- Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more less
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- Also Known As:
- Hyatt Regency Atlanta Hotel Atlanta
- Atlanta Hyatt Regency
- Hyatt Atlanta