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“QUALITY SERVICE and PERFECT LOCATION” 4 of 5 stars
Review of Grand Hyatt Atlanta in Buckhead

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Grand Hyatt Atlanta in Buckhead
4.0 of 5 Hotel   |   3300 Peachtree Road Northeast, Atlanta, GA 30305 (Buckhead)   |  
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Ranked #28 of 188 Hotels in Atlanta
GreenLeadersPlatinum level
New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“QUALITY SERVICE and PERFECT LOCATION”
4 of 5 stars Reviewed August 15, 2013

I stayed here for an event because the venues were nearby. The hotel staff was attentive from time we drove up to valet till we entered our hotel room. The friendly female at check in accommodated us with view of city away from elevators as we requested. The hotel room was clean and alot of space. We loved the personal touch of having the T.V screen say, "Welcome (guest name stated). That was a pleasant surprise. The valet staff was prompt and professional when we called for our car from the room it was there when reached outside. Superb! I would definitely stay here again. Thanks again.

Room Tip: Ask for the city view.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, August 20, 2013
So glad that you were able to enjoy your event and the hotel. We love to hear that we helped make your getaway even more special. We look forward to the next one.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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719 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Hollywood, Florida
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

I stayed here for the first time. The room was spacious and comfortable, as well as well appointed. The staff was super friendly and helpful.

I forgot my phone charger, toothbrush and toothpaste, no problem sir, taken care of nearly instantly!

The gym is pretty nice for a hotel, new equipment and large enough with sauna and steamroom. The pool looked nice, I didn't use it.

Self parking ia $20 as its in a financial district which is irritating and the same with wifi. When will this madness of charging stop?

Would likely go back!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, August 12, 2013
Thank you for sharing your review. We are so glad that you had a great stay and will hopefully come back. That is always our goal. See you soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, Georgia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 30, 2013

Our Daughter was married in Buckhead a few blocks from the Grand Hyatt at the Estate this past Sat. And several of us stayed at the Grand Hyatt. The hotel was very nice all the way from the front door until the time we checked. All of the employees were very friendly and helpful. They made sure that our stay was very nice. The rooms were very clean and we enjoyed one with a balcony which overlooked the city.
I would recommend this hotel.

Room Tip: Pick one with a balcony overlooking the city.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, July 31, 2013
We are so glad that you enjoyed your daughters wedding weekend and chose us for your hotel. We love our staff too, we look forward to your next visit.
Sincerely,
Grainne McClain
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Prague, Czech Republic
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 29, 2013

Great experience at this Hyatt location. Very large rooms, clean, large bathroom as well. About 5 minute walk to Marta station and other 5 minutes to the mall. Great coffee place across the street for breakfast. If you can get a good deal, definitely stay at this location. It is perfect for business travel.

I suggest you take the Marta from the airport. It will be fast and cheap.

Green Features: Hotel should cut down on AC. It consumes lots of energy.
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, July 30, 2013
Thank you for the recommendation, we truly appreciate it and are so glad that you really enjoyed your visit. We look forward to many more trips.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarpon Springs, Florida
Top Contributor
93 reviews 93 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

This is a beautiful property, the rooms are very comfortable with great product for hair and face. The lobby bar has good drinks and a nice menu for a quick dinner or snack. If you are a Hyatt passport member the lounge upstairs is GREAT with very friendly staff. Parking is tough, valet is expensive and self park is across the street in a covered garage. Within walking distance to restaurants and great shopping.

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, July 30, 2013
Thank you for the great review. We are so glad that you enjoyed your stay and our great lobby bar. We are glad that you enjoyed the Grand Club, all our guests can upgrade to this level if they wish. We look forward to seeing you soon.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 22, 2013

Once again, this was e place for an MS Expo. Lunch was a little confusing as they brought out salad, then dessert...had to wait for salad dressing. Food was great though, and the rooms were kept clean. Ready support for AV equipment. Bathrooms clean and close by...parking expensive.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, July 30, 2013
Thank you for the great rating and we are glad that you enjoyed everything. We look forward to next years event.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, CT
Top Contributor
108 reviews 108 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed July 20, 2013

I liked this hotel as it was true to the Hyatt name, and a good location for my business meeting. My only complaint was that the hotel is "dated" meaning the room decor and bathrooms could use a face lift to come more current. The bed pillows had a stale odor to them as if they were once used in a smoking room. Overall I would stay here again. The staff were exceptional! Breakfast buffet was $22, a bit pricey in my opinion given that there was not an option to get a custom made omelette. The scrambled eggs were awful but the grits were great!

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, July 22, 2013
Thank you for your feedback, we appreciate you sharing so candidily and are glad that you will be returning. We are so sorry that you did not like the eggs and will make sure the Chef hears.
See you soon,
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#11 Romantic Hotel in Atlanta
#11 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#34 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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