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“TERESSA'S BIRTHDAY WEEKEND” 5 of 5 stars
Review of Grand Hyatt Atlanta in Buckhead

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Grand Hyatt Atlanta in Buckhead
4.0 of 5 Hotel   |   3300 Peachtree Road Northeast, Atlanta, GA 30305 (Buckhead)   |  
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Ranked #27 of 189 hotels in Atlanta
GreenLeadersPlatinum level
Pittsburgh
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“TERESSA'S BIRTHDAY WEEKEND”
5 of 5 stars Reviewed February 27, 2013

we loved this hotel ! the service was excellent .. the hotel shuttle guy Joe was the best. the shuttle lasted until 1:00am! which was great. I love Buckhead and I refuse to stay in any other area. the bed was the ultimate comfortable and the hotel smelled so good, and i loved my view! and the Onyx bar had the best drinks and great service along with the Cassis resturant our host Larry was wonderful the omlet maker everyone!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, March 12, 2013
We are so glad that Teressa had such a great birthday weekend, we will make sure, Joe, Larry and all the staff see your great comments. We look forward to your next celebrations.
Sincerely,
Grainne McClain
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674 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 25, 2013

I have stayed at the Grand Hyatt for 3 business trips and one pleasure trip. Each time the visit was excellent. The staff is attentive and the rooms are clean and well appointed. I have stayed once on club level--very nice breakfast and cocktail snacks. The downstairs bar area is comfortable and relaxing. It was a nice place for a family visit and the bar food was very good--ended up being our supper. I have not dealt with anyone at this hotel who was less than courteous and helpful--from bellman, to check in clerk to concierge to food servers. In my opinion there is no reason to pay for pricier spots when the Hyatt is an option.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 28, 2013
Thank you for taking the time to share your review. We love hearing from our repeat guests and are always excited to hear that we exceed your expectations every time. We look forward to many more visits.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2013

Great location in Buckhead area. Lovely hotel & room. Service was exceptional. Free shuttle service within 2 miles of hotel. Purchased a package deal which included gift certificate to Lenox or Phipps malls, gift certificate for fine dining restaurants, breakfast for two (large buffet with omlette station), valet parking, etc. Definitely saved us money. Will certainly stay here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 28, 2013
Thanks for the great comments and for sharing. We are so glad that you enjoyed our great hotel and the great Buckhead location. See you next time.
Sincerely,
Grainne McClain
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Boca Raton, Florida
Top Contributor
300 reviews 300 reviews
66 hotel reviews
Reviews in 84 cities Reviews in 84 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed February 23, 2013 via mobile

Hotel features friendly employees and comfortable rooms with very good amenities. Attended a conference and food and service of their catering staff was excellent. Comfortable bed, nice towels and even daily toothpaste. Fitness center very nice. Self parking the biggest drawback as sort of a pain and $20 a day.

Stayed February 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 25, 2013
Than you for taking the time to share your review. We are really glad that you enjoyed the staff, room and food, as well as all our great amenities. Maybe next trip you can come for fun and explore Buckhead.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Va
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2013

First time at this hotel. It was just down the street from where my friend lives that i was visiting. Room was spacious, courteous staff. It was a little loud at times but would not hesitate to stay again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 22, 2013
We are so glad that your first experience was so great, and now we hope it will not be your last. See you soon,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2013

Just finished a 5 night stay for a business conference (on site).

As a Hyatt Gold Passport - Platinum was given a very nice room on 19th floor facing downtown. The staff was extremely professional. All meals provided by the hotel for our conference were above average and dining at Cassis for breakfast and lunch on a couple of days was much better than many on-property restaurants at Hiltons I've stayed at over the years.

My only constructive comment would be that doors from guest rooms to the hallways seemed heavily spring-loaded and slammed repeatedly. They would do well to put soft close mechanisms on the doors. This especially was problematic since my room was near a service door leading to either housekeeping or a lift for room service personnel. The slamming was a bit rough at times.

Otherwise I found the accommodations comfortable, internet was speedy, TV worked well and room fixtures all operated properly.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 12, 2013
Thank you for taking the time to post a review about your recent stay. We are so glad that you had a great conference and enjoyed the hotel, staff and great food. We hope the next time you come you can enjoy the great hotel location too.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2013

I use the InterContinental as a barometer for Atlanta hotels and this one is right up there. I'm still here and am compelled to write a review. The room is solidly 4-star, not luxurious, but incredibly nice, but the service here is outstanding. Everyone I've encountered since my check in has been pleasant, efficient and professional. My only quip is that self-parking is downhill and across the street, but they have valet (I'm just cheap) so that may not be an issue. Please do stay here - you will definitely not regret it! This place is great.

Room Tip: They're all great - I prefer a high floor, and this room on the 20th is great.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, February 11, 2013
Thank you for taking the time to share your experience. We really appreciate the great comments and are so glad that you had such a great time and enjoyed the hotel and staff so much. We hope that we will now be the barometer for your Atlanta hotel experiences. See you soon.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#10 Luxury Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#21 Business Hotel in Atlanta
#39 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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