Just finished a 5 night stay for a business conference (on site).

As a Hyatt Gold Passport - Platinum was given a very nice room on 19th floor facing downtown. The staff was extremely professional. All meals provided by the hotel for our conference were above average and dining at Cassis for breakfast and lunch on a couple of days was much better than many on-property restaurants at Hiltons I've stayed at over the years.

My only constructive comment would be that doors from guest rooms to the hallways seemed heavily spring-loaded and slammed repeatedly. They would do well to put soft close mechanisms on the doors. This especially was problematic since my room was near a service door leading to either housekeeping or a lift for room service personnel. The slamming was a bit rough at times.

Otherwise I found the accommodations comfortable, internet was speedy, TV worked well and room fixtures all operated properly.

I use the InterContinental as a barometer for Atlanta hotels and this one is right up there. I'm still here and am compelled to write a review. The room is solidly 4-star, not luxurious, but incredibly nice, but the service here is outstanding. Everyone I've encountered since my check in has been pleasant, efficient and professional. My only quip is that self-parking is downhill and across the street, but they have valet (I'm just cheap) so that may not be an issue. Please do stay here - you will definitely not regret it! This place is great.

What a beautiful hotel this place is! It is bursting with charm and class. I accidently walked into the side entrance to check-in and it was stunning too. Cozy little restaurants located just outside the hotel gave easy access to meals. My room was nice, nothing extravegant but clean and fresh. I had a nice view of the Atlanta skyscrapers at night from my room. The staff was very nice and healpful. I will definately stay here again.

I stayed at this hotel for 6 days in January. It is a beautiful hotel to drive up to; and the lobby and public areas are first rate, with slate floors, columns, and elaborate chandeliers everywhere. Also, there is an impressive "Zen" garden and waterfall (but, no Koi).

When I arrived to my room, my initial impression was tainted by an overwhelming smell of "hotel" chemicals. The young lady who checked me in said she was assigning me to a "Pure" room (I believe this was her expression). This means there is an air purifier blowing in the room, and the soap and other bathroom products are hypo-allergenic. That's a nice marketing thing they have come up with, but, I didn't necessarily feel extra- "hypo-allergenic" during this stay vs. any other hotel visit. Over time, I did get used to the smell of "hotel" chemicals, however. I felt the room was clean enough, and the furnishings were serviceable and without stains.

Hotel staff was very professional and seemed to be dedicated to making their hotel a 1st class operation. If for no other reason, I would stay here again because of the staff. I must say, I never had to touch a door in the lobby, as the doormen always opened it for me, and greeted me like they were genuinely happy I was there. I can tell you, this does not happen in most places. Every Hyatt employee I passed or interfaced with, greeted me in a friendly, professional manner, and I really liked that.

The hotel is in a very good location, as I was able to walk 2 blocks to the MARTA station, to a major grocery store, to an AMC movie theater to see a movie, and to Ruth's Chris to eat. I never went to the mall, but, I believe I could have walked there in a few minutes, as well. In other words, It seems everything you might need was in very easy striking range.

All things considered, I believe this hotel delivered upon reasonable expectations.