I stayed at this hotel for 6 days in January. It is a beautiful hotel to drive up to; and the lobby and public areas are first rate, with slate floors, columns, and elaborate chandeliers everywhere. Also, there is an impressive "Zen" garden and waterfall (but, no Koi).
When I arrived to my room, my initial impression was tainted by an overwhelming smell of "hotel" chemicals. The young lady who checked me in said she was assigning me to a "Pure" room (I believe this was her expression). This means there is an air purifier blowing in the room, and the soap and other bathroom products are hypo-allergenic. That's a nice marketing thing they have come up with, but, I didn't necessarily feel extra- "hypo-allergenic" during this stay vs. any other hotel visit. Over time, I did get used to the smell of "hotel" chemicals, however. I felt the room was clean enough, and the furnishings were serviceable and without stains.
Hotel staff was very professional and seemed to be dedicated to making their hotel a 1st class operation. If for no other reason, I would stay here again because of the staff. I must say, I never had to touch a door in the lobby, as the doormen always opened it for me, and greeted me like they were genuinely happy I was there. I can tell you, this does not happen in most places. Every Hyatt employee I passed or interfaced with, greeted me in a friendly, professional manner, and I really liked that.
The hotel is in a very good location, as I was able to walk 2 blocks to the MARTA station, to a major grocery store, to an AMC movie theater to see a movie, and to Ruth's Chris to eat. I never went to the mall, but, I believe I could have walked there in a few minutes, as well. In other words, It seems everything you might need was in very easy striking range.
All things considered, I believe this hotel delivered upon reasonable expectations.