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Grand Hyatt Atlanta in Buckhead: Traveler Reviews

4.0 of 5
3300 Peachtree Road Northeast, Atlanta, GA 30305 (Buckhead)
Hotel amenities
Grand Hyatt Atlanta in Buckhead
Ranked #22 of 194 hotels in Atlanta
GreenLeadersGold level
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497 reviews from our community

Traveler rating
    242
    151
    61
    32
    11
See reviews for
Families
58
 
Couples
126
 
Solo
46
 
Business
174
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Wish we had longer at the Grand Hyatt”
5 of 5 stars Reviewed November 28, 2012

We only spent one night at the hotel, but we were very impressed. The room was large and contained everything you could possibly need. It was spotlessly clean,the bed was very comfortable, and the breakfast was excellent. We'd definitely stay there again when we come back to Atlanta!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SwampRockers about Grand Hyatt Atlanta in Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review
November 29, 2012
Thank you posting such a great review, we wish you could have stayed longer too. We hope you can make it back to Atlanta again soon, we will be here.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Buckhead Perfection”
5 of 5 stars Reviewed November 27, 2012

Have stayed at 7 hotels in Buckhead for Thanksgving shopping trip over the years.Think I can stop looking.Great location with easy walking access to everything nearby. First-class service without a single hand out ,looking for a gratuity. Intelligent ,organized staff.Room and view were perfect.The complimentary spa and gym were top-notch. Best crab cake we've had in quite a while ,in the lobby bar. Very reasonable rate given all the amenities.
Hyatt knows how to do it well.
Relax and enjoy yourself, this one is a no-brainer.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tom o about Grand Hyatt Atlanta in Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review
November 29, 2012
Wow, we could not ask for better than this. Thank you do much for posting and sharing, we are so glad that you enjoyed your stay so much. We look forward to next year and hopefully sooner than that.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“Grand Hyatt screws up Thanksgiving disappointment tempers entire day”
2 of 5 stars Reviewed November 22, 2012 via mobile

It was nice pulling up and be greeted with smiles and outstretched hands for tips but that is ok on a holiday. Wanted early check in and was able to do so. At check in we asked about thanksgiving dinner oh sure buffet until 6 no reservation needed. Guy was great think his name was Scott. Well having run the half marathon this morning took a nap and then ready to go eat turkey and the fixings at 3. Well the staff at the resturant said oh we closed at 2 and looked at us like we were crazy. We could go eat it in the bar that soy da like fun. So then to concierge who also looked at us like we were crazy people as well. Oh she said I was just checking places including the pizza place? So in the end we will go to Ruth Chris for traditional thanksgiving steak. For a big city and fancy pants hotel this is pretty lame. Oh it is a nice room and we shall see what the breakfast included is like. I expect so much more from a four star hotel holiday or not. We come to this area a lot and now can take the grand Hyatt off the list based solely o there staff not knowing what's going on and then looking at the customer as an idiot. In a competitive hotel market there a many many better places. See ya GH

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 7 more reviews by Hockeybo for Atlanta
Ask Hockeybo about Grand Hyatt Atlanta in Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review
November 26, 2012
Thank you for reviewing our hotel. We are so sorry that you encountered a problem during your stay and that it ruined your day. We assure you this is not typical and the approriate follow up has happened and know that the hotel did resolve this for you. We hope to welcome you back again in the future. Thank you again for bringing this to our attention.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Top Contributor
118 reviews 118 reviews
111 hotel reviews
Reviews in 54 cities Reviews in 54 cities
228 helpful votes 228 helpful votes
“Very Welcoming, Friendly Staff”
4 of 5 stars Reviewed November 16, 2012

Nice hotel in a very upscale part of Atlanta; within walking distance of Buckhead MARTA stop. I got upgraded to very large corner room on the 21st floor - almost like a small apartment. However, the size of the room (in part) made it appear to be rather sparsely furnished and decorated. It wasn't bad - just didn't knock my socks off. On the plus side, it was very quiet - no hallway sounds at all. Room service dinner was quite good.

Hotel staff was very welcoming and competent without exception. We had a two day meeting there, and staff was always on site and available before the meeting and during breaks to provide assistance and refresh the water, etc. The lobby area and floor are elaborate and upscale.

Once again, though, my pet peeve with Hyatt is no room receipt under the door in the morning, meaning I have to check out at the front desk. Who does that these days?

Overall, a very nice place to stay with big pluses for being on the MARTA line. Would have no hesitation about staying here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Brian_NVA for Atlanta
Ask Brian_NVA about Grand Hyatt Atlanta in Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review
November 19, 2012
Thank you for taking the time to share your thoughts on your recent stay. We are so glad you had a good meeting and enjoyed the staff and the hotel. We are sorry you did not get your receipt under the door but we stopped doing that as part of our green initiatives but are happy to set up an email at check in to get the receipt to you as an alternative solution. We look forward to your next visit.
Sincerely,
Grainne McClain
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Tampa, Florida
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Luxury Hotel in Buckhead”
4 of 5 stars Reviewed November 15, 2012

I have stayed at this hotel on and off a good amount of times as a business traveler and I believe you get a lot for your money. It is a little more expensive then some of the other hotels that I have stayed in Buckhead, but you get a look more on the amenity side of the house for the extra costs. Great gym for a hotel, nice bars and restaurants, great fancy lobby area, and the best staff and service that I have had the pleasure of being around. I travel 7 states for work, and stay in all sorts of hotels. I look forward to my stays in Atlanta because you are treated great at the Grand Hyatt, you are right in the thick of things in Buckhead (Food-Shopping), and I find it easy to access much of Atlanta from the location.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by photofisher for Atlanta
Ask photofisher about Grand Hyatt Atlanta in Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review
November 19, 2012
Thank for the great review, we are so pleased that we have exceeded your expectations we look forward to continued visits from you and being your home away from home.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Atlanta in Buckhead

Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Grand Hyatt Atlanta
Hyatt Atlanta In Buckhead
Hyatt Atlanta
Grand Hyatt Buckhead
Atlanta Hyatt
Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Atlanta
#9 Luxury Hotels in Atlanta
#16 Romantic Hotels in Atlanta
#23 Business Hotels in Atlanta
#27 Family Hotels in Atlanta
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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