Have stayed at 7 hotels in Buckhead for Thanksgving shopping trip over the years.Think I can stop looking.Great location with easy walking access to everything nearby. First-class service without a single hand out ,looking for a gratuity. Intelligent ,organized staff.Room and view were perfect.The complimentary spa and gym were top-notch. Best crab cake we've had in quite a while ,in the lobby bar. Very reasonable rate given all the amenities.
Hyatt knows how to do it well.
Relax and enjoy yourself, this one is a no-brainer.

It was nice pulling up and be greeted with smiles and outstretched hands for tips but that is ok on a holiday. Wanted early check in and was able to do so. At check in we asked about thanksgiving dinner oh sure buffet until 6 no reservation needed. Guy was great think his name was Scott. Well having run the half marathon this morning took a nap and then ready to go eat turkey and the fixings at 3. Well the staff at the resturant said oh we closed at 2 and looked at us like we were crazy. We could go eat it in the bar that soy da like fun. So then to concierge who also looked at us like we were crazy people as well. Oh she said I was just checking places including the pizza place? So in the end we will go to Ruth Chris for traditional thanksgiving steak. For a big city and fancy pants hotel this is pretty lame. Oh it is a nice room and we shall see what the breakfast included is like. I expect so much more from a four star hotel holiday or not. We come to this area a lot and now can take the grand Hyatt off the list based solely o there staff not knowing what's going on and then looking at the customer as an idiot. In a competitive hotel market there a many many better places. See ya GH

Nice hotel in a very upscale part of Atlanta; within walking distance of Buckhead MARTA stop. I got upgraded to very large corner room on the 21st floor - almost like a small apartment. However, the size of the room (in part) made it appear to be rather sparsely furnished and decorated. It wasn't bad - just didn't knock my socks off. On the plus side, it was very quiet - no hallway sounds at all. Room service dinner was quite good.

Hotel staff was very welcoming and competent without exception. We had a two day meeting there, and staff was always on site and available before the meeting and during breaks to provide assistance and refresh the water, etc. The lobby area and floor are elaborate and upscale.

Once again, though, my pet peeve with Hyatt is no room receipt under the door in the morning, meaning I have to check out at the front desk. Who does that these days?

Overall, a very nice place to stay with big pluses for being on the MARTA line. Would have no hesitation about staying here again.

I have stayed at this hotel on and off a good amount of times as a business traveler and I believe you get a lot for your money. It is a little more expensive then some of the other hotels that I have stayed in Buckhead, but you get a look more on the amenity side of the house for the extra costs. Great gym for a hotel, nice bars and restaurants, great fancy lobby area, and the best staff and service that I have had the pleasure of being around. I travel 7 states for work, and stay in all sorts of hotels. I look forward to my stays in Atlanta because you are treated great at the Grand Hyatt, you are right in the thick of things in Buckhead (Food-Shopping), and I find it easy to access much of Atlanta from the location.