I really wanted this hotel to be great. My husband and I came into town for a concert at Symphony Hall, so the location was just perfect. But, dang, otherwise? This place was such a disappointment and we just can't go back.
Good thing (one, other than the location): The new outdoor cocktail lounge out front. Astroturf and all. So much fun.
All the bad things?
Man, none of the employees at this hotel like their jobs - oh, except for the valets. They are good at what they do and are nice. But they HATE the front desk people. And that seems to be because the front desk people don't tell the valet that you need your car when you call down to get your car. OK, so the front desk guy removed the charge when I pointed this out to him. (But only after I watched him call the valet in to his desk, via walkie talkie, and admonish him. Seriously!) It took forever to check out. When I asked why, the front desk guy said, "Well, I am removing the parking charge since you are so unhappy!" How about telling me that, dude? So, hey, at least he removed the charge. But I really don't care about $20.
The breakfast was so bad. The scrambled eggs were those fake egg beater things. The pastries were all very old. The decaf coffee, which you have to request and wait for them to brew, was repugnant. The poor gal who was running the breakfast bar was doing her best, but I think the resources provided by her employer are minimal.
This hotel seems to be a one-off, new start-up enterprise created by some people who have never been in the hotel biz before. The rooms are small and historic and all that that everyone else has said. Andwe had a nice room, at the front corner of the building. VERY noisy on a Saturday night, but that didn't bother us. It was fun that we could open the windows and enjoy the unusually cool September night.
And nobody - NOBODY - has mentioned the bed. They are rock. hard. rock hard. I hated it. (My husband didn't mind it, though.) But in this day and age, I think boutique hotels are supposed to be about soft, comfy beds. Not cheap hard ones.
The hotel is very inexpensive, clearly. Thank God since our stay was so bad. But if you need this location, stay at one of the cheap chains nearby. The quality will be better and the staff will know what they are doing.
- Official Description (provided by the hotel):
- A Boutique Hotel in Midtown Atlanta across the street from the Arts Center MARTA station. Near the High Museum, Fox Theater, Museum of Design & Architecture, Piedmont Park, Atlantic Station, Atlanta Botanical Garden and Center Stage performance venue. Close proximity to Downtown Atlanta and Buckhead. Renovated, dog Friendly, and LGBT-Friendly, with a great courtyard for relaxing or lounging. The Studio + Bar is a great place to gather and the Artmore Hotel is the place to stay in midtown Atlanta. For a unique experience also try our cocktail garden serving delicious bites along with Artmore's signature drinks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, BookIt.com and Priceline so you can book your Artmore Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Artmore Hotel Atlanta
- Best Western Atlanta Downtown
- Atlanta Best Western