I chose this hotel to visit Atlanta for the first time because of its great reviews. But, I don't feel it's as good as everyone says (and I'm not one of those people who likes to complain). The check-in was easy and I was able to do so early (at 1:30pm), but after 15 minutes of being in my room, the housekeeping manager walked in without knocking to check on the room, which was startling. She apologized though. They also forgot to include some things in my bathroom, which I had to ask for. Then, when I went to get a drink at the bar at night, I waited 20 minutes before leaving and after ordering from a very rude girl. While I was at the bar I heard a customer say to the bartender that she had been waiting 45 minutes for her food.
Obviously my initial impression of the hotel wasn't very good, but it improved. Most of the staff is wonderful (just a few bad apples). The breakfast was very good and affordable. One of the breakfast servers, Kaye, was awesome. She was so friendly and remembered me each day! It helped make my experience more personal. Also, the rooms were clean and the overall look of the hotel is nice. I'd say it's a good deal for the price.