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“Trip to downtown Atlanta” 5 of 5 stars
Review of Ellis Hotel

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Ellis Hotel
3.5 of 5 Hotel   |   176 Peachtree Street NE, Atlanta, GA   |  
Hotel website
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Hotel amenities
Ranked #37 of 190 Hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersPlatinum level
TN
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Trip to downtown Atlanta”
5 of 5 stars Reviewed March 14, 2013

This visit was for our anniversary. The Ellis was very fashionable. The room was a little small, but the bed, linens, and shower were all great! I loved the modern feel of the decor. We ate at the on-site restaurant and enjoyed several cocktails. There were things to do in the area, but not much within walking distance.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 19, 2013
Good Afternoon, I'm glad to hear you enjoyed your stay and your meal at the restaurant last year-it sounds like it's time for another visit:)-we are looking forward to have you as a guest again soon!
Thank you,
Olya
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926 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
Atlanta, Georgia
Top Contributor
108 reviews 108 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 14, 2013 via mobile

The hotel was unclean, loud, abd service was poor. Despite the great location, this hotel isn't worth staying at. The walls were paper thin, volume on remote was broke, thermostat was broken and my $25 breakfast came with a piece of toast. It is extremely over priced for what your getting. Other hotels around tbd area are better.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 26, 2013
Good Afternoon, I was quite distressed to read that you had such a poor experience here at the Ellis Hotel. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. I would like to have a chance to rebuild your trust in our hotel and invite you back to enjoy a complimentary one night stay. Please contact me directly to discuss.
Thank you,
Olya Rostova
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Kempen, Germany
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 12, 2013

I stayed at the Ellis early march on a business trip. Location is good, rooms are great- especially the bathroom.
Only complaint from a business traveller perspective is that breakfast only starts at 7 and takes a while to get going. The breakfast staff were really helpful but I think the breakfast experience could be made "Sharper" as time is always tight in the morning. If i was using the hotel for a holiday it would have been no sweat.

Nonetheless, a good find.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 19, 2013
Dear TopFrog, thank you for your recent stay with us-I'm glad you enjoyed the location, our rooms and staff. I apologize your breakfast experience wasn't sharp enough-our Terrace Bistro is a new addition to the hotel but are off to a great start and will be sharp before we know it:) We hope to see you next time you're in Atlanta, whether on business or leisure.
Sincerely,
Olya
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Southern Pines, North Carolina
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 8, 2013

I stayed here for a night about two weeks ago, and I was very impressed with the customer service right off the bat. The staff was very friendly and helpful. The room, while small, was very well laid out and felt much larger than it was. I loved the shower and the amount of counter space in the bathroom. I would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 12, 2013
Dear GBE_in_NC,
It was our true pleasure to have you as a guest and we're delighted to hear that you enjoyed your stay. We look forward to your return to Atlanta and hope to see you again soon.
Sincerely,
Olya
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Atlanta
Top Contributor
89 reviews 89 reviews
51 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed March 5, 2013

Booked this hotel to get my wife out of the house have a good meal and get some piece and quiet. All happened but the latter.
First I would like say the rooms are small but updated and clean, very comfortable bed, and a decent size bathroom with shower only. The hotel is small so the bar, lobby and restaurant are small. The staff was ok with the exception of the bellman who was great and should be given a managers position for his courtesey and professionalism.
Now the bad... and I will say it is not all the hotels fault. They are doing street construction outside and have laid down metal plates. Everytime a car goes over it it sounds like 2 gunshots. We were on the 8th floor and it sounded like it was just outside. if i had been on a lower floor I would have asked for my money back.The HVAC system is very loud so I turned it to auto(big mistake as it at least is loud white noise and may have masked other noise) Besides the construction and the cab driver fight at 4 am the plumbing was very loud. Everytime a toilet flushed around us it woke us up. Also the shower which has a nice shower head and pressure leaked out on the bath floor and in gallons (bad door seal). Like I said nice hotel with some noise issues. The windows should have more noise proofing.

Room Tip: Do not stay on the front side of the building until street constuction is complete. Keep the HAVC sy...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 12, 2013
Dear rwsdsc1 ,
Thank you for your recent stay and for the kind words about our staff and rooms. We're also unhappy about the construction and all the noise that comes with it; however we're glad to be a part of Atlanta's success and are being patient as the city is undergoing the Street Car project.
I see that your experience was not as peaceful as it should have been and I would like to correct that. We would like to invite you back when construction is completed to enjoy the true Ellis experience-all about relaxation and good sleep! Please contact me next time you're planning a trip to Atlanta.
Sincerely,
Olya
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Roswell, Georgia
1 review
5 of 5 stars Reviewed March 4, 2013

My boyfriend, my mom, her boyfriend, and myself attended the Beer, bourbon, and BBQ festival in Atlantic Station and living in the suburbs we decided to book a hotel to stay in that night. The Ellis staff greeted us with a million smiles and watched our luggage even though we couldn't check in until after the festival was over. Marta was so close that it was easy to get around Atlanta without having to drive and there are a million restaurants and things to do within walking distance. We stayed in a sectioned off area so each couple had their own room but then we could shut off those two rooms from the hallway. It was incredibly convenient and safe feeling. The room was spacious with very comfy beds. I would absolutely stay again because the service was amazing and the rooms are beautiful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 12, 2013
Dear Samantha A,
I'm glad you had a great time at the BBQ festival and were able to get around town with ease. I agree-the Premium Double and the King room combo is a great option when traveling in groups. Thank you very much for the kind words about our staff-we will be glad to have you back soon!
Sincerely,
Olya
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Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 4, 2013

Wonderful experience at the Ellis. Room was comfortable, clean, and nicely decorated. A bit on the smaller size but you are staying in the city. The staff members were wonderful to interact with. We asked directions to the arena and the valet actually walked a block with us to be sure we were heading in the right direction. I hope the Ellis maintains the good rates. I will be able to talk my husband into coming back here if so. If not, he will want to stay at the CNN Center or the Omni.

Room Tip: I asked to stay on a high floor due to the construction. I still heard the noise even on the 16th fl...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olya R, Front Office Manager at Ellis Hotel, responded to this review, March 12, 2013
Dear jinpink ,
I was delighted to hear you and your husband had a great stay. We will be glad to have you back soon: our website always offers the best available rates, guaranteed room type, as well as additional amenities you can arrange for that I'm sure your husband will enjoy:)
Thank you for the kind words and for your recent stay with us.
Sincerely,
Olya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ellis Hotel

Address: 176 Peachtree Street NE, Atlanta, GA
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #37 of 190 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ellis Hotel 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
Luxury, boutique, hip downtown Atlanta hotel with 4 star service at affordable prices. Everything from our contemporary decor to our quietly attentive staff has been thoughtfully designed for the definitive indulgent experience. Following an impressive $28 million restoration, our hotel rooms blend sleek design and down home southern comforts with unmatched access to the heart of downtown … within walking distance of restaurants, corporations, and attractions. ... more   less 
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