I must quickly reiterate what every review states - the staff at this hotel is simply amazing. They front desk ladies felt like old friends - they were helpful, honest and amazingly personable. I felt so comfortable with the entire stay at the hotel and their efforts alone would be enough to have me return. Now - on to my review.
I stayed at the Ellis Hotel October 12-14, 2012 and was in town for a romantic getaway/birthday weekend/Falcons football game (random, I know). Immediately after landing at the airport, we sped over to the Exhale Spa in the Loews Hotel (which was incredible - highly recommended) and then checked in at the Ellis. The check in was a breeze - our room was ready right away and there were rose petals on the bed as part of the romance package. The only thing I will say about the rose petals is that they were artificial and I wasn't entirely sure what to do with them after the initial excitement of being super romantic wore off. Did the hotel want them back? Should they be thrown away? Would anyone be coming back to take them off the bed? I surely didnt want to sleep amidst the scratchy petals. But I'm sure if I had actually asked a staff member, they would have let me know the answers to any questions. We just brushed them off the bed and kept moving - off to Gladys Knight's Chicken and Waffles!!!
The location of this hotel was amazing - everything was truly within walking distance and I never felt the need to get my car out of the garage. We walked to Gladys Knights, Benihana, the Georgia Dome and the Olympic Centennial Park. You can also easily walk to the Georgia Aquarium and Coca-Cola World. In addition, we walked to this place called 'the Underground' which had a ton of shops and kiosks to buy things like clothes, hats, shoes and even ridiculously gaudy I'm-a-rapper-trying-to-be-ridiculous jewelry. Also, if you are visiting the ATL and staying at this hotel, you must stop into the Metro Diner for a meal. They are open all night and the food is outstanding. We discovered this little gem on a previous trip to Atlanta and to find that it is only one street over from the Ellis - Fabulous! It has now become a must-visit for us everytime we are in town.
Now, back to the hotel. As part of the romance package, we had free valet parking (which is AWESOME because the street is so narrow and the area is a bit congested). We were also privy to a delicious room service breakfast EVERY MORNING (bacon/sausage, grits, toast, eggs and juice every day? Yes Please!) and chocolate covered strawberries accompanied by a bottle of champagne every night. While I would have actually preferred vodka over the champagne, I gladly sipped a small glass every night while punishing the strawberries. The room was decently sized - a little tight compared to other rooms I've been in but still with enough space for the two of us to move around. I appreciated the glass shower door and minimalist bathroom styling; however, the shower door was missing a little something to prevent the door from slamming/banging. I thought about this - perhaps it is missing a rubber sweep on the bottom of the door. Regardless, I just closed the door gently when showering and kept it moving.
Overall, I would definitely recommend this hotel and would stay again. It was comfortable, the staff was great and the package I selected was awesome. I think I will ask them to hold the rose petals though.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 14, 2013
Dear keeping_it_100, thank you so much for great feedback-I'm sure a lot of travelers will find your review most helpful. I was proud to read the notes about the front desk staff. Your feedback is very important to our efforts to continuously improve guest satisfaction: we strive to do the best job we can, and reviews like yours make it all worthwhile. We certainly hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.