I stayed in a small, but beautiful room on the 14th floor and tried my hardest to interact with the ghosts! No such luck. BUT! The warm, friendly, helpful staff made up for this. From check-in to check-out, everyone I encountered on staff was professional and efficient. My room was well appointed, clean, and comfortable. Having the MARTA station right around the corner was perfect

I was disappointed by this hotel. They're in the process of doing major renovations so half of it is closed off and there were a bunch of other technical problems which I was told would be addressed by the renovations. My key card became deactivated several times a day it so I had to go back down to the front desk to get a new key card every single time I wanted to enter my room. They don't have wi-fi available in the rooms nor are there in-room safes. The wait for the elevator was very long and we usually had to share it with several staff or maintenance people. On the bright side, the staff was very nice and apologetic about the problems I encountered and seemed to feel they'll be resolved when the renovations are completed.

The Ellis is not a huge hotel, and neither are the rooms. But it is beautifully remodeled and very cozy. They manage to fit everything you need into the room. As nice as the rooms are, the service was just as good. We had a small business meeting at the Ellis and were treated very well. Highly recommended if you need to stay downtown.

I have to say I was disappointed with this hotel, since I chose it based on Tripadvisor rating. The rooms are very nice, and very clean. However, the street noise was annoying, and the air conditioning unit sounded like a vacuum cleaner, even when it was on the "low" setting! Good location though, and cheaper than other hotels nearby.