I was exhausted and cranky when I arrived in Atlanta, and to top it all off it was a wet and unseasonably chilly day. The social engagement I had that evening was now looking more like an obligation than something I really wanted to attend. I stopped at a local eatery and asked my server for the name of a decent hotel where a female travelling alone would feel safe. She came back with four different options. When I called The Ellis and spoke with Josh, I knew that this was going to be where I would be staying. He was so kind and cheerful, that my mood improved instantly. When I arrived at the Ellis Josh gave me a very warm welcome and was amazingly professional and efficient. I was able to get a little rest, and freshen up, and had a great time at the event. Upon checkout the staff seemed to care about what I had to say about my experience, and they gave me a genuine, "Thank you." The next time I have to travel to / through Atlanta The Ellis will be my first choice of places to stay!