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“Exceptional” 5 of 5 stars
Review of Twelve Hotel & Residences Centennial Park

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Twelve Hotel & Residences Centennial Park
4.0 of 5 Hotel   |   400 W Peachtree Street, Atlanta, GA 30308   |  
Hotel amenities
Ranked #69 of 176 Hotels in Atlanta
Level Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Exceptional”
5 of 5 stars Reviewed September 9, 2013 via mobile

We stayed here during a recent convention in Downtown Atlanta. Upon arrival we were greeted warmly by the valets and front desk staff. Our room was clean and very well appointed. It had all the comforts of home, yet kept us close to the main convention facilities. We could not have asked for a better experience and will definitely be returning.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dgolddragon2k6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, September 11, 2013
Dear dgoldragon2k6,

Thanks for posting a great review and I am delighted to read that you enjoyed an exceptional stay with us over the Labor Day holiday weekend. I will share your review with the team and I know that they will be very appreciative of your comments. I look forward to welcoming you back to the hotel on a future visit.

sincerely,

John Reilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 reviews from our community

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Chattanooga, Tennessee
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 4, 2013

We stayed here for a few days during last weekend's Dragon Con in downtown Atlanta. It was within walking distance of almost everything we needed to do. Valet parking was available for $26 / day. We didn't eat at the restaurant, but it had a decent crowd during lunch every day. Shower pressure was a little off, but the bedroom, kitchen, living room were all very nice. The only odd thing was the ceiling and one wall in the bedroom was exposed concrete. My fiancee said it was "aesthetic" and supposed to be that way. I thought it just looked unfinished. No big deal in the scheme of things. Nice place, not overly expensive for a suite. Lastly, the description of our booking said Suite with King bed, but it was most certainly a Queen bed.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jazzygecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, September 9, 2013
Dear Jazzygecko,

Thank you for you review and I am delighted that you enjoyed your stay with us. Your fiancée is correct in her assumption on the exposed concrete which is a feature throughout the building. I hope that you had a great weekend attending DragonCon. If you have the opportunity please email me either your last name or the room number that you stayed in and I will have the bed checked.

sincerely,

John Reilly
jreilly@twelvehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama, United States
1 review
5 of 5 stars Reviewed September 3, 2013

We booked our room during the DragonCon convention during Labor day weekend in Atlanta and I must say it was one of the best things during the weekend. While it was wonderful to see people dressed in some amazing costumes it was relaxing to come back to a comfortable room and be able to fix a hot meal. The staff is amazing and extremely helpful, they made the stay so smooth it was like staying at our own home. I can not praise them and their hard work enough.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amanda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, September 9, 2013
Dear Amanda J,

Thank you for posting a great review about your recent visit to TWELVE Centennial Park Hotel. I am extremely grateful that you recognized the team and the service that they provided. I look forward to sharing your review with them. We enjoyed hosting a number of the attendee's of the DragonCon event. It is a great event that we have come to look forward to each Labor Day weekend. I hope we see you next year.

sincerely,

John Reilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

We booked this hotel for the location, which was perfect, but that's not all that was perfect!

When you entered the room your saw the fully equipped beautiful kitchen, full size oven, fridge etc, then the good size lounge with computer (happy 12 year old daughter) you then walked round to a good size bedroom with 2 doubles and a really nice sized bathroom.. All very clean and well decorated.

The pool on floor seven is spacious and clean, there is a pool bar if required.

Only downside was the price of valet parking!!

Would stay again anytime I was in Atlanta

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TheGibbonsdoUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, August 20, 2013
Dear TheGibbonsdoUSA,

Thanks for posting a super review of your recent stay at TWELVE Hotel Centennial Park. I am happy to read that you enjoyed your visit with us and that you found the location and your accommodations perfect for your stay. Great to read that you would stay with us again if in Atlanta. I hope we see you soon.

sincerely,

John Reilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Beach, Alabama
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 9, 2013 via mobile

Hotel was clean except for sticky floors which they took care of the next day.
Great location. Could walk to several attractions, close to the MARTA.
Nice, friendly staff staff
Good food, but pricey.( $24 for a salad with grilled chicken)

  • Stayed July 2013
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
Helpful?
1 Thank Cathypb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, August 10, 2013
Dear Cathypb1,

Thanks for your review and I am glad that you enjoyed your experience overall at TWELVE. I appreciate the comment about our staff being nice and friendly and will share your review with the team. I hope we will have the opportunity to welcome you back on a future trip to Atlanta.

sincerely,

John Reilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meridian, MS
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 8, 2013

I have stayed here many times over the years since they opened up and I have to admit, for the money, it's the best place to relax and unwind after a long day of business or fun. It's like an apartment with a kitchen, living room and bedroom and a huge bathroom. The staff, for the most part, are always super friendly. I really enjoyed speaking with the lady who cleaned our floor, 9th floor, as she was super friendly and spoke English so it was nice to know she understood what I was asking for. It's a little walk uphill to the Americasmart convention we attend but it's worth it to have room to spread out and relax. I will say, I've had a couple of issues with this place, but they were all taken care of professionally and appropriately so I'm a happy customer.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank travelboy2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, August 10, 2013
Dear travelboy2007,

Thank you for the review and for being a loyal customer to TWELVE. I am glad to read that you enjoy our accommodations and the service that we provide. I hope that we will have the opportunity to welcome you back on your next visit to Americasmart.

sincerely,

John Reilly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

We just had a family reunion at the Twelve hotel. The hotel's staff is just wonderful. The customer service superb. Our pool party was a wash-out due to the rain in Atlanta. The hotel had a back-up plan for our group. They provided indoor space that was fantastic. The food was great, the rooms are the equivalent of apartments. Full size kitchen with all the amenities like home. I live in Atlanta and I plan to stay there for a weekend just to relax and enjoy the pool, bar and cabana. I want to thank Andrea Townsend for making this the best family reunion ever! I highly recommend the Twelve hotel.

Room Tip: All the rooms are great.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shirley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review, July 24, 2013
Dear Shirley, L

Thank you for posting a great review about the hotel and I am delighted to read that you enjoyed an absolutely fabulous weekend at TWELVE Atlantic Station. I am glad to read that you were still able to enjoy the party even though the rain required you to change venue. I appreciate you recognizing Andrea and I will be sure to share your wonderful review with her and the rest of the team.

sincerely,

John Reilly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Twelve Hotel & Residences Centennial Park

Address: 400 W Peachtree Street, Atlanta, GA 30308
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Atlanta
#41 Family Hotel in Atlanta
#74 Business Hotel in Atlanta
Price Range (Based on Average Rates):
Hotel Class:4 star — Twelve Hotel & Residences Centennial Park 4*
Number of rooms: 102
Official Description (provided by the hotel):
This upscale hotel is 0.5 miles from The World of Coca-Cola and across the street from a rapid-transit stop. ... The stylish 1- and 2-bedroom suites feature free WiFi, flat-screen TVs in the living and sleeping areas, DVDs and a console for accessing hotel services such as dinner reservations or valet parking. All rooms have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. The fine-dining American restaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center. ... more   less 
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Also Known As:
12 Centennial Park
Twelve Centennial Park Atlanta
Twelve Centennial Park Hotel Atlanta

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