We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not bad” 3 of 5 stars
Review of Fairfield Inn & Suites Atlanta Downtown

Save Saved
You added Fairfield Inn & Suites Atlanta Downtown to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Fairfield Inn & Suites Atlanta Downtown
2.5 of 5 Hotel   |   54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Deal
Free Breakfast
Ranked #111 of 188 hotels in Atlanta
Charleston
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not bad”
3 of 5 stars Reviewed October 2, 2013 via mobile

Front desk people were really nice. Cabs were easy to catch. Everywhere was within walking distance or a cab ride away. Sure...not in the nicest area but I'm a girl and I didn't feel scared. It's like any downtown city....homeless people around but whatever......it was cheap and accommodating. I went to a Falcons game with my bf and 2 other boys. The room had a separate room with 2 double beds and a living room area with a pull out sofa. Pretty convenient since boys don't like sharing beds. Pull out not that comfortable but what pull out is? It was nice to have a separate living room area so when we were in the room we weren't sitting on beds.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
Thank you for your positive review of the hotel. Our great location provides close proximity to the local area major attractions such as the Georgia Dome and Philips Arena. We are pleased to hear that you enjoyed your stay at our hotel and will hoepfully return to visit the Fairfield Inn & Suites Atlanta Downtown on a future visit to the Downtown Atlanta area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

279 people have reviewed this hotel

Traveler rating
    99
    83
    45
    30
    22
See reviews for
82
32
12
82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Huntsville, Alabama, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2013

Front desk was great. Very courteous. We met Alfonso who took extra good care of us. We needed help finding a restaurant. He took the time to go over several options and then walked us to a nearby restaurant so that we would not get lost. He went the extra mile. Whatever we needed, he too care of it! Which is great when you travel with young kids. Valet service was fast and courteous as well. Breakfast -- great! Hotel location -- convenient! Rooms -- very spacious. Beds -- very comfortable. Great hotel, conveniently located to Underground Atlanta, Aquarium, and Turner Field.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We would like to thank you for posting your review of our beautiful hotel and for sharing your review on our wonderful concierge service. Thank you again for your review and for choosing the Fairfield Inn & Suites Atlanta Downtown for your trip to the Atlanta area. We hope you and your family will return to stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2013

When booking my hotel (on booking.com) I was a little hesitant - due to many negative reviews of this property. However, I'm here to say that every single thing was TOP NOTCH! From the informative and helpful Valet (Corey!) to the friendly and patient desk clerk (Horace) to the wonderfully attentive and friendly breakfast attendant, every singler personnel we ran in to was a pleasure.
The room was clean and spacious. The breakfast was plentiful and of high quality. The rate was the best on line and how can you get a better loacation that right outside on the 5 points marta station???
Thank you, booking.com. I'm going back in November :)

Room Tip: The only negative was the (lack of ) comfort of the sofa bed. But what did I expect?
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We thank you for choosing our hotel and for sharing your review with other travelers. Our complimentary breakfast which you mentioned provides a delicious start to the day for our guests. We appreciate that you choose to stay at our hotel and we look forward to your return to the Fairfield Inn & Suites Atlanta Downtown when you visit the Downtown Atlanta area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarks Summit, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013

We flew in for the Mumford and Sons concert in Centennial Park. Getting here from the airport is a breeze, you literally hop on the train, get off at Five Points Station and walk up the stairs and there it is. A lot of reviewers on here make it seem like it is in the ghetto or something. People make it seem way way worse than it actually is. Sure there are some vagrants walking about, but what city would you not find that in a downtown area. As long as you use common sense, you will be fine. The hotel has security at the door, and you need to use a room key to get in, so you have nothing to worry about. Check in is supposed to be at 3pm, but our flight was early and we got there around noon. We explained this at the front desk just see if early check in was available and the staff was amazingly polite. The rooms at the rate we booked were not available yet, but she had better rooms available and upgraded us for no charge without us asking. Check in was a breeze and we got a better room a few hours early, we were blown away. The room was very, very nice. Everything was clean and in great shape. The carpet was stained in one area but it's no big deal at all and the only thing that was wrong. The bed was big and very comfortable, the bathroom was great and super clean. It is in a great location walking distance wise to all of the downtown attractions, it's a 5 min walk to Centennial Olympic Park, the aquarium, the coca cola place, it's all right here. Upon entering and leaving, the staff was always friendly and cheerful, definitely recommend this place.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We thank you for choosing our hotel and for sharing your review with other travelers. Our Customer service which you mentioned provides a great start to a great stay for our guests. Our great location provides close proximity to the local major attractions such as the Georgia Aquarium, Coca Cola Museum and Centennial Park. We appreciate that you choose to stay at our hotel and we look forward to your return to the Fairfield Inn & Suites Atlanta Downtown in the Downtown Atlanta area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 12, 2013

To make this review short and concise....Front Desk Jasmine and Cherie were GREAT and the Ladies in the breakfast bar were fantastic....but once I got in my room my TV in the bedroom did not work and there were 2 roaches in my room when I was getting ready to leave.....I reported all of my issues to the night auditor and the General manager, Muctar, who in a very condescending tone stated that when he went up to the room he didn't see any roaches (I guess they were smarter than he thought, they left before he got there) and that he didn't know why the TV didn't work.....I called the general manager later that day to follow up, but he was very terse on the phone and basically he was rather unconcerned when I advised of the review I would give. He stated for me to do what I have to do.

The hotel is right next to the "Underground" which have some very questionable characters that constantly hang around the hotel......and don't be in a rush in the morning because they are subject to put your belongings in the wrong car and after they remove your belongings from the wrong car they realize they left something in the trunk, but oops the person has already pulled off and started their day....so if you want to see smart roaches, and questionable characters....then that is the place you would want to be!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We thank you for sharing these observations where our hotel did not live up to your expectations and we hope you will accept our apologies for this. Our management team has reviewed your comments and we are working on corrective actions to resolve anything we have not already resolved. We thank you for your review and your feedback which we are using to improve the experience other guests will have at the Fairfield Inn & Suites Atlanta Downtown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Methuen
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2013

We were in Atlanta for the DragonCon convention and found the Fairfield Inn & Suites Atlanta Downtown. We found the staff warm and wonderful.

This hotel is quite an old building. It was erected circal 1914 when it was first an office building. At a later time (we were told) it was used as a school dormatory. Now a Fairfield, it still shows some of the beautiful turn-of-the century architecture.

We hope to visit this hotel the next time we visit Atlanta.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We thank you for sharing your thoughts in this review with other travelers. We are pleased to hear your high praise of our hotel in which we take great pride. We appreciate that you choose to stay at our hotel and we look forward to your return to the Fairfield Inn & Suites Atlanta Downtown when you visit the Downtown Atlanta area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 3, 2013

It is ideally placed near the metro and clost to main tourist attractions (TurnerField, CNN, World of Coca Cola, Aquarium, Olympic Park etc). However, the immediate area surrounding the hotel is very unpleasant...not somewhere to be after dusk! There are staff at the door, which help you to feel safe. The hotel staff... reception, house keeping, breakfast room... were are very friendly and helpful. They made sure that our stay was as pleasant as possible. We had a good size room, with small lounge area - pull out sofa - and small kitchen area. Our room had a great view looking south of Atlanta ...

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kdw54, Director of Sales at Fairfield Inn & Suites Atlanta Downtown, responded to this review, October 26, 2013
We thank you for your review and for choosing our hotel. The one bedroom king suite you mention is very popular with families because of the door that separates the bedroom from the living room area. This provides privacy for family members in both areas, both of which contain a Panasonic 32” flat screen LCD TV. The bedroom has a king size bed and the living room contains a sofa bed. Like every room or suite in the hotel, the one bedroom king suite also has a mini-refrigerator, microwave, coffee maker and hairdryer. We hope you will return to visit the Fairfield Inn & Suites Atlanta Downtown on a future visit to the Downtown Atlanta area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Fairfield Inn & Suites Atlanta Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Atlanta Downtown

Address: 54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #111 of 188 hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Atlanta Downtown 2.5*
Official Description (provided by the hotel):
As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Travelocity, Marriott, Expedia, TripOnline SA, BookingOdigeoWL, Despegar.com and Tingo so you can book your Fairfield Inn & Suites Atlanta Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Atlanta Downtown Hotel Atlanta

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Atlanta Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.