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“Great Hotel” 5 of 5 stars
Review of Fairfield Inn & Suites Atlanta Downtown

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Fairfield Inn & Suites Atlanta Downtown
2.5 of 5 Hotel   |   54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)   |  
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Ranked #116 of 188 Hotels in Atlanta
sanford
1 review
“Great Hotel”
5 of 5 stars Reviewed January 10, 2013

Great hotel , great staff. Very friendly!!!!. First trip to atlanta and will definately come back and stay at this hotel.

Close to eveything, marta, shopping and tons to see and do

Need a place to stay downtown,please stay at this hotel, will not regret

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 13, 2013
Greetings Kelly S,

Thanks so much for taking the time to share your experience at the Fairfield Inn and Suites Atlanta Downtown. We are truly pleased to hear you enjoyed your stay and that you were able to take full advantage of our convenient downtown location. We are located steps away from Marta, excellent dinning options, and several of Atlanta's most popular tourist attractons.

Our entire staff looks forward to your next visit.
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338 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2013

After driving for two days we were exhausted when we arrived at the hotel just to be told by the valet that there was no way our room would be ready by the 3pm check-in time. No worries. He sent us to a local mall and we hung out there until we could get in our room. Despite the chaos in the lobby, the staff was calm and very helpful. We eventually got one of our three rooms and the keys for the others were ready when we returned that night. Very organized and efficient. The front desk staff remembered my name and was friendly and helpful during our entire stay.

The breakfast room staff was over the top wonderful. Very efficient, keeping food and other items refilled as quickly as possible, especially given the swarm of hungry college students that were a constant stream all morning. They introduced themselves, led us in cheers, and generally made us feel warm and welcomed. So appreciate Cathy and LaToya (I think?).

The rooms were lovely...fun that they were all a little different, but all comfortable and clean. The water pressure was great and hot water plentiful. The cleaning staff did a great job in our room despite the bags, air mattresses, and stuff strewn everywhere.

My only suggestion would be to put solid doors between the living room and bedroom to help with sound absorption.

Would definitely stay here again!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 13, 2013
Thank you again for choosing to stay with us at the Fairfield Inn & Suites Atlanta Downtown and thank you for the wonderful feedback. Latoya and Ms. Cathy were both moved by the kind words you wrote. Our team works very hard to provide a high level of customer service and we strive to help our guest have a unique and memorable stay. We truly are a family and want every guest to feel at home while staying with us.

We are also pleased to read that the suite accommodations and housekeeping service exceeded your expectations.

We really appreciate you taking the time out to share you experience. Our entire staff looks forward to your next visit at the Fairfield Inn & Suites Atlanta Downtown.
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

A group of friends and I stayed here during the Passion conference and the workers here did an AWESOME job! Seriously. It was so busy the first day with the rooms not being ready and everyone waiting around, but Edith and the men helping her in the front stayed calm and put our concerns ahead of the stress. Each day I was greeted by name and a friendly welcome. The lady working in the morning at breakfast was also incredibly nice. She even brought my friend a biscuit and yogurt after breakfast was over. Each person I encountered during my stay were very helpful, friendly, and made me want to stay here again in the future. Thank you guys for all your hard work and keep it up!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 13, 2013
Greetings Emily P,

We would just like to thank you for the great feedback from your stay at Fairfield Inn and Suites Atlanta Downtown. The staff truly enjoys what they do, and it is always good to hear that their efforts don’t go unnoticed. The Passion Conference is one of our favorite events each year and the positive energy really helps us kick off a great new year! Our entire staff looks forward to seeing you at next year’s conference.
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Fort Lauderdale
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 2, 2013

The rooms are very spacious and everything was very clean when we arrived. This is a downtown city hotel, so we expected the urban setting but definitely agree that it does border on the "sketchiest" part of the neighborhood. We did feel safe walking to the park and World of Coke. Valet is high at $25 and they must have to park miles away because it did take very long to get the car- attendant was very nice though. Service at front desk and breakfast was super friendly.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 13, 2013
Greetings,

Thank so much for the feedback from your stay at the Fairfield Inn and Suites in Downtown Atlanta. I have passed along your comments to the staff about the great service you received. We all work very hard to ensure all guest receive the “Southern Hospitality” you come to expect in the south.

We are glad to hear that you were able to get out and visit some Atlanta‘s popular attractions while staying with us. Our complimentary shuttle transports our guest within a two mile radius of the hotel, which is a convenient way to visit any downtown attraction without paying additional parking fees. Thank you again for sharing your experience and our entire staff looks forward to your next visit.
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Augusta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

This is an overall great hotel!!

Pros: Perfect Location to all they typical tourist spots (GA Aquarium, CNN, World of Coca Cola.. etc). The rooms are clean and well organized. The bathroom was spacious. It has a privacy door that you can close to separate the room from the living area. Great decor. Morning breakfast had variety and was well organized. In the evening that have a bar and social area.

Cons: Valet Parking. It was unorganized and you had to leave your car parked in a cramped tight space until the valet parked it. Then you had to wait on average 5-10mins for the valet to retrieve your car. It was also $25 a day. Also the Underground shopping center is not for everyone and can be unappealing to some guest, however it takes nothing away from the hotel and its service.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 2, 2013
Greetings Joleesa N,

We are glad to hear that you enjoyed your stay at the Fairfield Inn & Suites by Marriott Atlanta Downtown. From our spacious suites, complimentary deluxe breakfast and evening bar and lounge area, it seems we were the perfect fit for your budget and travel needs. With feedback like yours and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction. Our entire staff looks forward to your next visit to the Fairfield Inn & Suites Atlanta Downtown.
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Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2012

I stayed here for a conference at the GWCC. The room was comfortable and with four of us sharing, it was nice to have separate living and sleeping spaces. The doors between the rooms were very squeaky and kept waking me up the first night when my friends were moving around, but maintenance fixed it upon our request the next day. Overall I was happy with the level of service at this hotel. The neighborhood is not one I would feel comfortable walking around alone at night, but the hotel is near the subway which made for a cheap and easy trip from the airport.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 2, 2013
Greetings Marymaria,

We would like to thank you for taking the time to share your experience at the Fairfield Inn & Suites by Marriott Atlanta downtown. Our all suites hotel seemed like it was the perfect location to meet the needs of you and your colleagues. We are located in the heart of downtown Atlanta which is a busy metropolis with people from all walks of life. In addition to our close proximity to Marta we also offer a complimentary shuttle for our guest which covers a two mile radius of the downtown area. With feedback like yours and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction. Our entire staff looks forward to your next visit to the Fairfield Inn & Suites Atlanta Downtown.
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Top Contributor
125 reviews 125 reviews
16 hotel reviews
Reviews in 44 cities Reviews in 44 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 18, 2012 via mobile

Loved the location. We walked to all the main locations. For those coming from the airport, take the Marta subway - with 2.50$ you'll be just in front of the hotel in 20 mins - Five Points Stop on red/gold line. The hotel is simple but clean and quiet. The breakfast is similar to other Marriott hotels - from cereals to waffles to biscuits, muffins and fruit. It also has a bar - which was pretty desert when we tried to go and a gym.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, January 2, 2013
Greetings,

Thanks so much for taking the time to share your experience at the Fairfield Inn and Suites Atlanta Downtown. We are truly pleased to hear you enjoyed your stay and that you were able to take full advantage of our convenient downtown location. Our entire staff looks forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Atlanta Downtown

Address: 54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #116 of 188 Hotels in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Atlanta Downtown 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more   less 
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Also Known As:
Comfort Suites Atlanta Downtown Hotel Atlanta

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