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“Nice, clean, friendly...” 4 of 5 stars
Review of Wingate by Wyndham Atlanta Galleria Center

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Wingate by Wyndham Atlanta Galleria Center
2.5 of 5 Hotel   |   2762 Cobb Parkway SE, Atlanta, GA 30339 (Cumberland)   |  
Hotel amenities
Ranked #81 of 188 Hotels in Atlanta
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543 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • German first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
USA
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 12, 2014

If you are a business traveler and you must have an Internet connection you may want to think twice about this property. The first evening I was there the WiFi was down. I reported it and they fixed it within half an hour or so. The last morning I was there it was down from the time I woke up until I checked out. This time when I reported the outage the female at the front desk treated me like I was a total idiot and tried to send me to their 800 number for assistance. I crawled their network and found the Hewlett-Packard MSM720 Access Controller was apparently misconfigured as I had done during the first outage. The hotel also had 2 bus loads of middle school age children staying there. I know the property cannot decide who stays there or not but these kids ran up and down the halls half the night making it very difficult to sleep.

Room Tip: Stay on the back side of the property to avoid highway noise at night.
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, June 16, 2014
Please accept my personal apologies for the inconvenience you experienced with your hotel stay at our BRAND LOCATION. It was not our intention for the WI-FI to go out over the weekend during your stay. Although your experience with us has not been a good one, we hope that you will offer us the opportunity to provide you with our hospitality on your next trip. Thank you for taking the time to let us know of this situation. We do apologize and look forward to serving you in the future.

Willis Blake
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inver Grove Heights, Minnesota
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2014

This hotel was everything we needed for the 3 day convention. An issue with the toilet took 2 trips by maintenance, but prompt service was appreciated. Coffee was extremely strong and tasted terrible.

The only thing I missed here was a sink outside of the bathroom which is one of my favorite features.

Room Tip: Our room was on the first floor, but didn't have noise from the nearby highway.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, June 16, 2014
Were glad you felt like home while staying at our location. We work hard to make the customer feel like its home away from home while staying at our location. Our staff understands its already hard being away from home while traveling to different cities for work. Please feel free to come back and stay at our location in the near future.
Willis Blake DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
1 review
5 of 5 stars Reviewed June 11, 2014

Close to all...the show location, restaurants, centrally located for just about all the places I had to visit. Rooms were clean well appointed a super value. Great bang for the bucks! I especially enjoyed the good nature of the afternoon desk manager.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, June 17, 2014
Walter
Thank you for taking the time to post comments and feedback on Trip Advisor about your pleasure stay at our location in June 2014. Please feel free to stay with us in the near future.
Willis Blake DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bad Axe, United States
1 review
5 of 5 stars Reviewed June 11, 2014

The management and staff made my stay enjoyable. I had to make some last minute changes in my room arrangement and the manager went out of his way to help me. I will stay with Wingate again.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, June 17, 2014
Lee,
Our Count on Me culture provides the guest always with great customer service during their stay. Thanks again for taking the time to post comments on Trip Advisor about your stay. Guest feedback and comments helps our staff maintain a level of customer service for all the guests.
Willis Blake DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Atlanta Galleria Center

Address: 2762 Cobb Parkway SE, Atlanta, GA 30339
Location: United States > Georgia > Atlanta > Cumberland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#62 Family Hotel in Atlanta
#69 Business Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Atlanta Galleria Center 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
• A great value, the Wingate by Wyndham is a highly bundled product that offers a great value for every dollar spent. • A hotel that recognizes each guest as a valued customer. • Our rooms are spacious, beautifully decorated comfortable and exudes a welcoming atmosphere. • Spacious suites offering privacy with separate living and sleeping areas. • Each room comes fully equipped with refrigerator, microwave, and coffee maker. • Iron, Ironing board, & safe. • Remote controlled televisions & on demand movies. • Free High - Speed Internet access in every room and suite, and Wireless internet throughout the building • Two phones with voice mail. • Free local calls. • Daily complimentary Hot Breakfast to start your day. • Complimentary USA today news paper delivered to your room every morning. • Recreational options featuring indoor swimming and hot tub and exercise room. • On site laundry facility at this location. • 24 – Hour Business center, equipped with Telephone, Computer, Fax machine and Copier. • Earn Points or Miles with Wyndham rewards. • Complimentary Shuttle service within a 3 mile radius. • Meeting facilities ideal for groups up to 160 people at this location. • Guest satisfaction guaranteed with our unconditional Assurance Guarantee. ... more   less 
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Also Known As:
Wingate By Wyndham Atlanta Galleria Hotel Atlanta
Wingate Atlanta Galleria Center

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