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“Middle of the road hotel” 3 of 5 stars
Review of Hilton Garden Inn Atlanta NW/Wildwood

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Hilton Garden Inn Atlanta NW/Wildwood
3.0 of 5 Hotel   |   3045 Windy Hill Rd, Atlanta, GA 30339   |  
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Ranked #28 of 188 Hotels in Atlanta
Arlington, Texas
Top Contributor
300 reviews 300 reviews
26 hotel reviews
Reviews in 55 cities Reviews in 55 cities
50 helpful votes 50 helpful votes
“Middle of the road hotel”
3 of 5 stars Reviewed July 8, 2012

I am very picky about hotels first off. I will say the outside is very well kept and the lobby looks newer. But once again, I feel like hotels will remodel and put all thier money in the entrance and not the rooms. Now I will say our room, particularly the bathroom was one of the cleanest I have had to date. The TV's are horrible . Only 2 HD channels even though they have HD TV's. We had 2 rooms and both TV's had sound issues. They came and checked on us, told us they would either switch our rooms or see if they could get a new TV, they said they would call us back with a solution and never did, I just let it go, but I am big on customer service. The best thing I did love here was the big garden bath tub, I wish all hotels had these!.....also we went to wash clothes in the laundry room, and we went in the Laundry room and it had the worst smell..we walked straight out without being able to do laundry. Beds were ok. Not sure if I would come back here or not.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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250 reviews from our community

Traveler rating
    140
    67
    26
    10
    7
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68
53
18
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
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English first
Santa Monica, CA
Top Contributor
79 reviews 79 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 3, 2012

We were in Atlanta visiting family for a weekend and, while there are many hotels in the area, it is hard to find a place that is a quality middle ground between pricey lodging and bare-bones lower end motels. With this in mind, we were amazed to stumble upon the Hilton Garden Inn on Windy Hill Rd. Including our AAA discount, our room was $63, and yet, the quality of the staff, the condition and maintenance of the property and grounds was better than many places that cost two to three times that rate per night. The staff for the morning breakfast (which costs extra, but well worth it) was cheerful and very helpful, especially this one Latino lady who had made the effort to warmly address us by name (evidently she looked up our room # on the breakfast coupon) as she served us. Most hotels never have staff that operates this personably. The night manager brought up extra pillows for us and seemed surprised when we provided a tip. This quality to offer service without an attitude or expected hand out was consistent with every employee with whom we had interactions. It only made us want to tip them more from the heart, because the spirit of the staff seemed more about making the stay good, purely as a goal. The grounds were well kept and there were electric car charging stations. Our bed was extremely comfortable and the only thing we wanted to address concerned the fact that the pillows are those smallish square pillows that seem to be increasingly ubiquitous at hotels and motels. Again, our request for more pillows was addressed quickly and pleasantly. We plan to stay here again when we return to Atlanta in the near future. This is a real find.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2012

I got upgraded to the Presidential Suite for being guest of the day even though I am a Silver member.

The staff is very friendly, good breakfast, nice stay. I wish they had HD channels, even though they have HDTVs, but the staff is great.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reston, Virginia
Top Contributor
79 reviews 79 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 15, 2012

Me and my wife were here to attend a concert at nearby Cobb Energy Performance Theater. The rates on hotels.com were extremely competitive as compared to other hotels in this area. And after reading reviews, I booked this hotel. We arrived at the hotel in the evening. I knew that breakfast was not free. So I inquired at the front-desk during check-in about the breakfast hours. The receptionist gave us a coupon to use for one morning breakfast out of our 2 nights stay. I might not have even used it because of busy trip schedule, but I really appreciated the gesture. The hotel is quite close to the highway, and very good dining options. Parking is ample, and the neighborhood is very peaceful. Everything in the room was perfection. Beds were comfortable. The work chair was awesome. Internet worked flawless. They even had a Ethernet cable hooked up at the desk in case someone needs that. On our checkout day, we thought we will try their breakfast anyway. This is not your usual run-of-the-mill free breakfast quality. They make fresh omelets, pancakes, etc served at the table. It was a very pleasant experience. This was my first experience with Hilton Garden Inn, and I am highly likely to stay at another Hilton Garden Inn even if that means paying a little more than its competitors.

Room Tip: Wonderful breakfast. Make it a brunch, don't mind paying 10 bucks/person. Drive to downtown is...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairview, Tennessee
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 13, 2012

The room was spacious and clean. Our room had a microwave, mini-fridge, coffee-maker, and free internet. The desk had one of the most comfortable desk chairs I have ever used. The morning breakfast bar had everything you could want at a great price. The staff were friendly and efficient. The bed had dual firmness controls. This will be our location whenever back in Atlanta.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Va Beach
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2012

Check in was fast and easy even though it is going through a remodel. Large hotel, but the elevators were fast. The rooms were comfortable, but the decor is dated. Love the bathroom that has a large vanity. The rooms and hallways are very dark. I know we need to conserve energy, but there is not even enough light to read in the rooms. This is strictly a business hotel. I would not use it for a family vacation.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
232 reviews 232 reviews
224 hotel reviews
Reviews in 124 cities Reviews in 124 cities
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed May 10, 2012

This is a good location. It's quiet and close to - but not right next to - the highway. It is one of the new HGI designs - which I like a lot better than the previous "Holiday Inn Express" design HGI was building for a few years. The breakfast is better than most - better than you are expecting - with a real hot food bar and cooked-to-order options in a nice seating area.

It's a good choice.

Stayed May 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta NW/Wildwood

Address: 3045 Windy Hill Rd, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Atlanta
#18 Family Hotel in Atlanta
#28 Romantic Hotel in Atlanta
#42 Business Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Atlanta NW/Wildwood 3*
Number of rooms: 123
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Also Known As:
Hilton Garden Inn Atlanta Nw/Wildwood Hotel Atlanta
Hilton Atlanta
Atlanta Hilton

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