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“Very Nice Hotel” 5 of 5 stars
Review of InterContinental Buckhead Atlanta

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InterContinental Buckhead Atlanta
5.0 of 5 Hotel   |   3315 Peachtree Road NE, Atlanta, GA 30326   |  
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Ranked #7 of 190 Hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersGold level
Alabama
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed February 21, 2010

We stayed here for one night around New Years. We got a really cheap rate through either priceline or hotwire (I can't remember). The hotel was very nice and clean, with a very large bathroom. The bed was really comfortable. I would recommend the hotel to someone, but only if you can get a great deal or if price isn't an issue.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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firstreviewqwert
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 18, 2010

We booked our room through Priceline. It was our first time staying at this hotel. We are used to staying at 2 & 3 star hotels (according to Priceline's standard), so we were pleasantly surprised by the full service at this hotel. We were treated very nicely and our room was beautiful. My only complaint is that I was not aware self parking was a mandatory $20/day. Also, wifi costs extra. Everything costs extra at this hotel, but it felt soooo nice to pamper ourselves. :) Location is great for walking to restaurants and shops.

Stayed December 2009, traveled as a couple
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Columbus, GA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2010

When doing weekend shopping in Atlanta, the IC is our home. They have unbelievablely good weekend rates. Some include free breakfast and a lunch meal credit. The only challenge that we ever have is the coding of the keycard to access the self-park facility. It is on a separate computer system and it takes at least three times to make it work.

  • Stayed February 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WashingtonDC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2010

This was my first pick of hotels in Atlanta due to location, price and luxury. There are so many things to do within walking distance of this hotel and there is also a hotel shuttle for things a little further away. The rooms are beautiful, the staff is always ready to help with any request, and the pool, workout area and spa are incredible. I can't imagine anything else that one would want--perfect hotel for business and pleasure trips!

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2010

I Hotwire this hotel quite a bit... its within walking distance to most places/things in Buckhead... a solid hotel stay, although it is beginning to feel tired.

Pros: the beds, bathrooms, can be a fun lobby/bar scene, live jazz in the evenings, A/C is good.

Cons: adjacent loudness from other rooms has seemed obvious during some stays, TVs are becoming too old, service can seem spotty at times, valet is dicey (self park for a couple dollars less).

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 5, 2010

We stayed just one night at this hotel (total of 9 hours). Found a great rate on Hotwire which the hotel refers to as a "third party" - that is where the customer service ended. We checked in at midnight so the hotel knew which rooms they had available. They offered us smoking rooms or non-smoking doubles (first they said full size then they said queen size - after going to the room they were doubles)! They were not sold out so I knew they had other rooms available which we wanted otherwise they wouldn't have been on Hotwire! The hotel told us they save these rooms for their direct customers and I said I understood that but at midnight you would know what rooms you had available! They blamed it on their computer even though I was speaking to a human while checking-in. Needless to say the non-smoking queen room they miraculously found had a tub whose drain wasn't working (and this is a new hotel too). At checkout when I mentioned it they told me they would fix that FOR ME - as if they were doing me a favor! The hotel is nice and the rooms are nice so it's a shame the service is horrendous! I would NEVER recommend or refer this hotel. There are soooo many other hotels in this area which I've stayed at where the customer service is superb (like across the street!) Customer service can make or break a place and in this economy service is everything!!! They also charge your room $20 a night for parking. How did they know we arrived by car? How did they know we parked in their lot? How did they know how long we parked in their self-parking lot? When questioned about the charge - the employee just handed me the receipt and said "that was what they charged" as if to dismiss me! This was my first and last time at an Intercontinental Hotel! I've stayed at the very very best hotels - and this one NEVER again!

  • Stayed January 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2010

I stayed in Intercontinental Hotel in Jan 2010 for 2 weeks. I found the rooms to be quite spacious and had all the amenities which you expect in a 5-star property. Besides, the guest services were very prompt and satisfying.

Added advantage is the location of the hotel. It is just a walking distance from Lenox Mall, Phipps Plaza, Target and other nice restaurants in the area.

  • Liked — Great Location.
  • Disliked — NA
  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about InterContinental Buckhead Atlanta

Address: 3315 Peachtree Road NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Atlanta
#4 Spa Hotel in Atlanta
#4 Green Hotel in Atlanta
#5 Luxury Hotel in Atlanta
#5 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Buckhead Atlanta 5*
Number of rooms: 422
Official Description (provided by the hotel):
Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers. ... more   less 
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Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Atlanta

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