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“Top notch service with nice rooms and good location” 4 of 5 stars
Review of InterContinental Buckhead Atlanta

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InterContinental Buckhead Atlanta
5.0 of 5 Hotel   |   3315 Peachtree Road NE, Atlanta, GA 30326 (Buckhead)   |  
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Ranked #10 of 188 Hotels in Atlanta
GreenLeadersGold level
Durham, North Carolina
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Top notch service with nice rooms and good location”
4 of 5 stars Reviewed April 4, 2013

We stayed here for a wedding over the Easter weekend. One of our children was sick with a stomach bug, and the staff was helpful in bringing up extra sheets, towels, and amenities. The room was right for the 5 of us (2 adults, 2 kids, and one infant), but that was our doing because we didn't want to split up. Staff learned our family name and it was nice to be greeted as such over the phone. We were able to avail of the wedding rate, which made the bit of $22/day for self parking tolerable. Wished there was free internet, but was able to use 3G on my phone. Facilities were nice, including the rooms, which were modern and tastefully decorated. It was a little annoying that the nightstands did not have conventional pull-out drawers, but rather a swing out cabinet door with small shelves inside. We did some kids laundry (see above regarding stomach bug), but there were no prices on the laundry sheet. They charged us $40 for a few items, but I was able to get customer service reduce the charge by 50%, so I can't complain too much. Would stay here again for sure mostly because of the excellent service.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SKilmartin, General Manager at InterContinental Buckhead Atlanta, responded to this review, April 17, 2013
Greetings, Fiend. I certainly hope you and your family have fully recovered from the stomach flu! Traveling with sick children can be trying, so I am happy to hear that our staff were able to attend to all of your needs in order for the most comfortable visit possible. Although we are only eight years old, we have recently undergone a multi-million dollar hotel renovation, so I appreciate your feedback regarding the new furniture and soft goods! Also, thank you for your comments surrounding our dry cleaning service; I am happy that guest relations were able to adjust the bill for you. Hopefully next time you visit us you and your family will be feeling better and able to explore all that Atlanta has to offer!
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1,182 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2013 via mobile

Stayed here for a college visit with a family of four. Check in was very easy. Staff was friendly. We already new about the self park fee at $22 a night so no surprises there. Room had a spa like bathroom. Wish I didn't bring the kids so I could have enjoyed it. Bed wrapped its arms around me and made me oversleep. Great hotel! I would easily stay again

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SKilmartin, General Manager at InterContinental Buckhead Atlanta, responded to this review, April 17, 2013
Wow, thank you for the kind words, amcfulton! I am so pleased that we anticipated your needs and provided you with all the comforts and conveniences you hoped for. Being rated as a AAA Five Diamond hotel isn’t always an easy process, but we take an incredible amount of pride in everything from our cleanliness to guest service to offering unrivaled amenities. Perhaps next time (with or without your children) you’ll have the opportunity to try out our oh-so-soothing, award-winning SPA InterContinental or celebrity chef Art Smith’s Southern Art restaurant and Bourbon Bar! We definitely look forward to seeing you again in the near future.
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Oakland
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 31, 2013

Excellent stay at the Intercontinental. Starting with it is very easy to take the MARTA train directly from the airport to the hotel (one block away).

The room was very clean and very attractive. Lots of extra amenities, like a scale in the bathroom. Nice modern bathroom design and bedroom furniture. Easy space to work in. Great views. Friendly staff.

Quiet room, comfortable bed and pillows. Lots of dining and retail nearby (although, oddly, few pedestrians).

If I could get the same room rate next time I'm in Atlanta, I would very much like to stay here. This was an outstanding stay.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Villanova, PA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 30, 2013

My company does a conference for customers every year, and that means 27 resorts and hotels I've stayed it. Of all of them, this was the best.

Can I have a shout-out for fast elevators?

The rooms were impeccably appointed with a bazillion pillows (I'm a fan!) and a very comfortable bed. The bathroom was just beautiful, with lots of cool mirrors and tile and big fluffy towels. The TV was 40", I think, and with the NCAA tournament on, that was a huge plus.

The conference facilities were perfect and unobtrusive. By that, I mean that the rooms were unlocked or locked when they were supposed to be, the water and snacks appeared as if by magic, the projectors all worked as they were supposed to, and I couldn't hear sound from adjoining rooms. The lunches were truly amazing and gorgeous -- I should have asked for the recipe for the pesto noodles!

The area was really great, too. I went for a run with a couple colleagues every morning and once we got off Peachtree Road, the neighborhood was a beautiful place to run through. Across the street was a Jimmy John's, and there were a lot of neat restaurants very near.

I don't know how much the company paid for the place. Probably a lot. (The room service menu was preposterously out of range for me.) But it was money well spent.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 29, 2013

Great hotel, room more than adequate and fantastic bar. Bourbon list in bar was fabulous.
Can't really ask for more when on a business trip.

Breakfast was included in our room price, but if not you will find it is expensive for the buffet.

On arrival I had a package, and had one to be sent by Fed Ex that was prepaid. The staff were great handled them and never charged as most hotels seem to these days.

Concierge organised free hotel limo to and from restaurants in the evenings.

Right on top of the best shopping in Buckhead.

I will be going back to Atlanta, although this hotel was not cheap by any standards, it was by far the best experience for a long time.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 27, 2013

I have stayed here twice for a nigthly getway with my wife, I just love it, Classy, Luxurious and the Staff is really nice (Southern Hospitality), the breakfast is AMAZING, the restaurant in general is really good, try the Chicken, the whole is experience is really good, but as you can expect all of this is pricey, the location in perfect, in the center of buckhead, near all the action there.

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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 25, 2013

This is a very good business hotel in the financial centre of Atlanta. Well appointed guest rooms, comfortable beds and a well laid out reception and conference area. The best thing about the hotel though was the top notch service from the staff. Obviously well trained in the art of customer service!

This is another excellent Intercontinental property.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Buckhead Atlanta

Address: 3315 Peachtree Road NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Atlanta
#5 Romantic Hotel in Atlanta
#5 Spa Hotel in Atlanta
#5 Green Hotel in Atlanta
#11 Business Hotel in Atlanta
#17 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Buckhead Atlanta 5*
Number of rooms: 422
Official Description (provided by the hotel):
Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers. ... more   less 
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Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Atlanta

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