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InterContinental Buckhead Atlanta: Traveler Reviews

5.0 of 5
3315 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)
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InterContinental Buckhead Atlanta
Ranked #10 of 194 hotels in Atlanta
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781 reviews from our community

Traveler rating
    504
    186
    44
    31
    16
See reviews for
Families
100
 
Couples
215
 
Solo
67
 
Business
260
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Perfect Night”
5 of 5 stars Reviewed January 22, 2013

Recently, I had some people in town on business and we all opted to stay in Buckhead for 1 night. We ended up at the InterContinental in Buckhead and it was fabulous. The location is perfect and near so many things depending on what you like to do. It is all right there so there is no reason to worry about venturing off too far. The room I received was very nice and spacious and the bed was awesome. But what we found downstairs was the Bourbon Bar and a Ham Bar and it was fabulous. The bartenders were extremely knowledgable and made great cocktails. It was something to experience and I have to say overall it was a great night that my clients truly enjoyed.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“everything is overcharged”
4 of 5 stars Reviewed January 21, 2013 via mobile

Everything about this hotel is nice, but if I'm already paying top dollar to stay here, I shouldn't be overcharged for everything else. By this I mean the food, but mostly the parking. They told me multiple times that I would be charged $22 for self parking ($32 for valet). However, I was very surprised when I checked out and my card was charged $44, as I had paid cash for everything but parking. Upon calling the hotel, I was informed that parking was $22 per day. We booked the hotel for two nights but actually only stayed there for one night. In addition, upon checking in, I paid $8 to park, on top of the $44 that was charged to my card. This is not only ridiculous, but they did not ever tell us that it was $22 PER DAY. Every time they mentioned it, they said, ''You will be charged $22 for parking.'' Not once did they ever say 'per day.' I am not pleased.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask annie19870 about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Rude workers”
2 of 5 stars Reviewed January 21, 2013 via mobile

Nice until the end when we had to deal with the rude persian guy who I think was the manager. He needs to learn how to interact with people. Other than that it was nice. The rest of the staff were hospitable. Food was pretty good as well.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 95traveller about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Buckhead Atlanta, responded to this review
February 4, 2013
Dear 95traveller,

Thank you so much for your candid review of our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am sorry that your stay was negatively affected by your experience with our staff. Your review will be used to consider improvements needed and I hope that you can give us a chance to show what we have done.

Once again, thank you for alerting us and bringing these unsatisfactory circumstances to our attention.

Sincerely,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jones Hill QLD
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed January 21, 2013

My husband and I stayed in Atlanta for one night only in October. We stayed in a King Executive Club room and found it to be good value for money. The room was spacious and clean with a good level of amenities. Windows on two sides of the room made it seem very open and airy. The bed was very comfortable, included breakfast was pleasant, the public areas very attractive. Service was good. I love the IC brand and stayed in several other IC hotels on this trip. There was nothing wrong at all with this hotel and the pricepoint was very good for this standard, but I just didn't feel the same WOW factor that I do in other IC hotels. It was a very busy night with a wedding and some large groups which made the Club Floor quite busy and noisy - that could have influenced my experience. All in all, a very nice hotel and I would certainly return to give it another try if in the area.

Room Tip: Club Floor rooms are always my pick as the extras are appreciated.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Has its pros and cons”
4 of 5 stars Reviewed January 19, 2013

I stayed here for a business meeting recently. The public areas and rooms are very nice. They have designed the rooms so that you get sort of a corner view even if you're not on the corner. The TV is huge. I didn't measure it but it's either 42" or 46". The staff was excellent. The Buckhead area itself is filled with lots of restaurants and stores. One of the unique features of the hotel is their bourbon bar, which has a huge selection of bourbons, both wheated and rye. There are a few downsides to the hotel though, which is why I didn't give it 5 stars. The restaurant, Southern Art, is supposed to be an awarding winning restaurant, but I found the selections to be rather limited and overpriced for what you're getting. $22 for fried chicken?! Not even Thomas Keller charges that much. The other drawback of this hotel is that it's not really w/in walking distance of the shopping mall, whereas the Ritz Carlton is. Finally, I was a bit disappointed at the food during our meetings. The IC in SF served much more imaginative and better prepared meals. But all in all this is still a great hotel in a great neighborhood.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Frequentflyer666 about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Buckhead Atlanta

Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Buckhead Atlanta Hotel
Intercontinental Atlanta
Intercontinental Buckhead
Address: 3315 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Atlanta
#5 Business Hotels in Atlanta
#6 Romantic Hotels in Atlanta
#18 Family Hotels in Atlanta
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The InterContinental Buckhead sets new standards of luxury with international flair and southern elegance. A Peachtree Road address puts you close to Buckhead s thriving business and shopping districts and provides easy access to attractions such as the Georgia Aquarium, the High Museum of Art, the New World of Coca-Cola and the CNN Studio Tour. ... more   less 
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InterContinental Buckhead Atlanta
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