We had to leave a not-so-great Atlanta B&B (roaches) and were at the same time coming down with the flu! We booked this place. A complete success!
We are a couple with an eleven year old son. Dad and son came down with the flu that day. Temperatures were high and patience was low.
1. Service: At the Intercontintal Buckhead, they mean service. When you pull up in your rental, the doorman knows the weird location of the trunk release you have yet to figure out. Then Elena at reception upgrades your sick family to a nicer room. And finally when the Head Bellman delivers your luggage, his kindness and insistence on providing help during your stay make you feel like everything is going to be alright, with or without Tylenol... In fact if you want to go shopping next door at the excellent Lenox Mall, the Bellman offers you the number of a driver to take you there or elsewhere at no charge. useful if you come back from Lenox Mall weighed down with all of your shopping. Kindness.
2. The Room: absolutely spot-on clean. And the pillows. Every type possible. Laid flat on the bed, the pillows covered the entire bed, completely - like an extra mattress - too many actually. Very clean bathroom, nice travertine and granite shower.
1. The only thing is that other than Lenox Mall or business in the area, there is no real reason to stay here. It is a bit soul-less.
2. Wifi: not free is NOT cool. In the 21st century, pay wifi is inexcusable.
Conclusion: An excellent choice for high quality hospitality.